Provide technical direction, advice, and mentorship to team members, especially junior developers/resources
Make high-level architectural and design decisions for solutions that deliver business value, in coordination with Enterprise and Solution Architects
Lead the architecture, development, and integration of customer information management solutions across BCA and BDS programs
Partner closely with BCA and BDS business teams to translate user stories and product requirements into scalable technical architectures and sprint-ready tasks
Guide cross-functional teams, including internal developers and external vendors through the full technical delivery lifecycle: sprint planning, backlog refinement, solution reviews, and deployment
Lead and support customer information management initiatives such as the future-state architecture for sales and marketing data warehousing and integration, ensuring scalable data architecture and analytics-readiness in coordination with Data Architect roles and platform teams
Conduct code reviews, enforce best practices, and mentor technical team members to uphold high development standards
Ensure adherence to DevSecOps practices through the use of tools such as Copado for CI/CD and release automation
Collaborate with Enterprise Architecture, Security, and Infrastructure teams to deliver secure, scalable, and compliant solutions
Troubleshoot complex cross-system issues and drive continuous improvement in development velocity, quality, and stakeholder satisfaction
Collaborate with business stakeholders and product teams to understand and address both CRM and adjacent data system needs
Contribute to innovation, solutioning, and performance improvement across technical initiatives
Support for Azure DevOps (ADO) for backlog management, sprint execution, and DevSecOps integration
Requirements
Bachelor’s degree or higher
7+ years of experience in information technology
7+ years of experience Salesforce CRM development, architecture, and solution delivery across Sales, Service, and Experience Clouds
7+ years of experience in Salesforce integration patterns (REST/SOAP APIs, Platform Events, Named Credentials)
7+ years of experience Salesforce Data Modeling, large data volume management, and SMDW-aligned schema integration (e.g., Snowflake, Redshift)
7+ years of experience with Salesforce DX, Git-based source control, and CI/CD pipelines (Gearset, Copado, Jenkins)
7+ years of experience Salesforce Einstein (Prediction Builder, Bots, Discovery)
7+ years of experience in Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce Flows with strong debugging and performance tuning
5+ years of experience working with multi-cloud environments, partner communities, and managing metadata in regulated environments
Benefits
health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce CRM developmentSalesforce architectureSalesforce integration patternsSalesforce Data ModelingSalesforce DXApexLightning Web ComponentsSOQLSOSLSalesforce Einstein