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About the role
Key responsibilities & impact- Comprehend the inter-relationships of all positions and activities in the system, including the impact of changes in one area on another area
- Ability to see and understand the inter-relationships between components of systems and plans, anticipate future events, and apply the principles of systems thinking to accelerate performance
- Work with IBM, Hybris and other customers on daily activities and process improvements
- Input to all weekly and monthly reporting outside IBM reports
- Collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
- Develop procurement documents (SOW, PR, Monthly Scorecard and write-up for MSA, Track SLA’s and SLO's for MSA)
- Grant, review and approval all FF Access request
- Review compliance logs and address any discrepancies
- Support the Lead Process Analyst with all Governance processes, Problem Management calls, Produce Root Cause Analysis, Corrective Actions reports and follow-ups and outage calls to help get to resolution
- Attend all Complete ALM and Worksoft Administration Duties.
Requirements
What you’ll need- 10+ years of supporting Information Technology initiatives
- 3+ years' experience working in SAP
- 5+ years experience analyzing workloads and managing process flows
- Experience working in Application Lifecycle Management (ALM)
- Prior experience working as a Process Analyst in the distribution or manufacturing industry.
Benefits
Comp & perks- Relocation assistance is not a negotiable benefit for this position.
- This is not an Export Control position.
- This position does not require a Security Clearance.
- Safety Sensitive: This is not a Safety Sensitive Position.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAPApplication Lifecycle Management (ALM)data analysisprocurement documentationRoot Cause AnalysisCorrective Actionsprocess flow managementsystems thinkingreportingcompliance review
Soft Skills
analytical skillsorganizational skillscommunication skillsproblem-solvinginterpersonal skillscollaborationattention to detailanticipation of future eventssynthesis of informationrecommendation development
