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About the role
Key responsibilities & impact- Provide Prod Ops leadership within a multi-disciplinary Delivery and Product Operations organization
- Partner with product leadership to translate business strategy and customer needs into operating models, portfolio priorities, and measurable outcomes.
- Establish product governance and cadence: portfolio planning, roadmap review, dependency management, release windows, and post-release reviews.
- Support customer value realization through definition and tracking of KPIs/OKRs, creation of a single source of truth for product metrics, and standardization of experiment analysis; linking product delivery to customer success and business growth.
- Partner with tool owners and engineering teams to advance tooling and automation for product workflows.
- Facilitate cross-functional alignment and support risk mitigation for large, multi-team programs within Digital Services; coordinate dependency resolution and agreed escalation paths in collaboration with partner teams.
- Develop and collaborate on enablement programs, onboarding materials, playbooks, templates, and operating-level agreements within and across Digital Services.
- Support the cultural adoption of data-driven decision-making and experimentation across Digital Services, collaborating with teams to embed these practices.
- Provide mentorship and coaching to product managers, program leaders and analysts across Boeing Digital Services to raise capability in product thinking.
Requirements
What you’ll need- 5+ years of experience in product discovery, product management, product operations, program management, or related function in software/SaaS/embedded product environments.
- Demonstrated success scaling Prod Ops or equivalent functions at growth/scale-stage technology organizations.
- Strong experience supporting lifecycle and release management and cross-team program delivery across multiple product streams.
- Proven analytical rigor: comfortable defining metrics, partnering with analytics/data teams, and driving data-informed decisions.
- Practical familiarity with product tooling ecosystems.
- Excellent written and verbal communication; ability to influence senior leaders and present to executive audiences.
Benefits
Comp & perks- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementproduct operationsprogram managementlifecycle managementrelease managementdata analysisKPI trackingOKR definitionexperiment analysisproduct governance
Soft Skills
leadershipcommunicationinfluencementorshipcollaborationcoachingcross-functional alignmentrisk mitigationdata-driven decision-makingcustomer success