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Boeing

Customer Training Specialist – Experienced/Senior

Boeing

. Perform as subject matter expert (SME) to identify and evaluate aircraft design changes related to maintenance .

Posted 5/12/2026full-timeSeattle • Montana, Washington • 🇺🇸 United StatesSenior💰 $85,000 - $123,050 per yearWebsite

About the role

Key responsibilities & impact
  • Perform as subject matter expert (SME) to identify and evaluate aircraft design changes related to maintenance
  • Conduct analyses to evaluate customer technical training needs to determine appropriate training content, objectives and design
  • Research and evaluate system designs using specification documents, system schematic and wiring diagrams
  • Analyze engineering source data to determine airplane configuration, modifications and changes
  • Support 747-8I derivative Integrated Product Teams (IPT) to develop and update maintenance courseware and provide SME support to aircrew training, engineering, and technical publication teams
  • Develop and conduct/instruct 747-8I derivativeType-1 training in accordance with USAF Instructional System Design procedures and Air Mobility Concept of Operations
  • Use specialized software technology to research, configure, maintain, update and develop new and existing media and materials

Requirements

What you’ll need
  • 3+ years of experience working on Avionics systems
  • 3+ years of experience working with FAA and or Military type certification requirements
  • 3+ years of experience with technical data and publications for Aircraft Maintenance Engineering
  • 3+ years of experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word
  • 5+ years of higher education and/or related work experience (Higher education includes college, university, technical school, licensing/certification programs, etc.)
  • Understands FAA requirements on Aircraft Maintenance/Technical Publications Data
  • Proficiency in using Commercial ATA specification and mil-specs as they relate to Technical Publication and maintenance data
  • Maintenance training experience on Boeing C-17, KC-46, 747, 747-8I, and/or 7X7 derivative highly desired
  • Airframe & Power plant or FCC License highly desired
  • C-17 Maintenance experience
  • Prefer computer skill proficiency, including but not limited to: aircraft-related systems, and proprietary software systems (for example, FASTR, REDARS, Equipment Manager, CACTUS, CAMA)
  • Prefer a proficiency in REDARS; researching parts, assemblies e.g., interchangeability, effectivity, technical drawing clarification, product revisions, accurate parts listing by researching engineering drawings, technical publications and other technical documents

Benefits

Comp & perks
  • health insurance
  • retirement savings plans
  • life and disability insurance programs
  • paid time off
  • flexible spending accounts
  • health savings accounts
  • competitive base pay and variable compensation opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Avionics systemsTechnical data and publicationsAircraft Maintenance EngineeringFAA certification requirementsMaintenance trainingInstructional System DesignCommercial ATA specificationmil-specsTechnical PublicationBoeing C-17 maintenance
Soft Skills
Subject matter expertAnalytical skillsTraining developmentCommunication skillsCollaboration
Certifications
Airframe & Power plant LicenseFCC License