Associate Customer Support Specialist

Boeing

Associate Customer Support Specialist at Boeing providing world-class customer support and managing customer account health in rapidly changing environments with face-to-face and virtual interactions.

Posted 4/13/2026full-timeDallas • Texas, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $66,000 - $93,000 per yearWebsite

About the role

Key responsibilities & impact

Creates, maintains and advances customer relationships
Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media
Responsible for customer account health and providing world class customer support
Collaborates with customers to determine specific needs and recommend potential solutions
Develops, prepares and delivers presentations to customers and internal organizations
Advises customers regarding status, changes or improvements of orders
Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation
Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.

Requirements

What you’ll need

1+ years of experience with supply chain process
Experience developing presentations for and presenting to executive leadership
Experience in problem-solving with excellent communication skills
Ability to work and collaborate cross functionally across multiple organizations
Ability for minimal travel domestically

Benefits

Comp & perks

Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

supply chain processpresentation developmentcustomer account management

Soft Skills

customer relationship managementcommunication skillsproblem-solvingcollaborationorganizational skills