Associate Customer Support Specialist
Boeing
full-time
Posted on:
Location Type: Office
Location: Dallas • Texas • Washington • United States
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Salary
💰 $66,000 - $93,000 per year
About the role
- Creates, maintains and advances customer relationships
- Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media
- Responsible for customer account health and providing world class customer support
- Collaborates with customers to determine specific needs and recommend potential solutions
- Develops, prepares and delivers presentations to customers and internal organizations
- Advises customers regarding status, changes or improvements of orders
- Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation
- Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.
Requirements
- 1+ years of experience with supply chain process
- Experience developing presentations for and presenting to executive leadership
- Experience in problem-solving with excellent communication skills
- Ability to work and collaborate cross functionally across multiple organizations
- Ability for minimal travel domestically
Benefits
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
supply chain processpresentation developmentcustomer account management
Soft Skills
customer relationship managementcommunication skillsproblem-solvingcollaborationorganizational skills