Senior IT Business Operations Manager – Deputy Chief of Staff
Boeing
full-time
Posted on:
Location Type: Hybrid
Location: Seattle • South Carolina • Washington • United States
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Salary
💰 $161,500 - $233,450 per year
Job Level
About the role
- Serve as a trusted advisor to synthesize issues, surface options, and recommend decision-grade actions
- Operate with discretion on sensitive matters
- Provide oversight of actions related to operations, risk, and portfolio/financial management; ensure consistent follow-through
- Foster a culture of collaboration and continuous improvement, encouraging team members to share ideas and best practices
- Demonstrate versatility and resilience in navigating challenges and adapting to changing business needs
- Coordinate across the CIO’s leadership team to build alignment, remove blockers, and track commitments to closure
- Provide coaching and direction to the Executive Director Chiefs of Staff to support their leadership development and enhance organizational effectiveness
- Build and maintain operational rhythms, including regular meetings, reporting, and performance metrics to ensure alignment and accountability across teams
- Prepare materials for executive meetings, including presentations, reports, and strategic documents
- Produce clear, timely business performance updates and executive scorecards that drive leadership decisions
- Maintain dashboards and executive metrics (Objectives and Key Results (OKRs)/Key Performance Indicators (KPIs)) to ensure alignment to strategic priorities and enable fact-based course corrections
- Translate complex data into concise, actionable narratives and recommendations for senior leaders
- Act as a strategic partner: anticipate needs, identify opportunities to scale or simplify work, and ensure initiatives align to the Information Digital Technology & Security (IDT&S) vision and roadmap
- Manage stakeholder relationships across the organization, ensuring effective communication and alignment on strategic priorities
- Support development and vetting of multi-year business cases and priority setting for strategic initiatives
- Monitor budget-to-actuals and recommend course corrections
- Coordinate workforce and resourcing requests through intake, prioritization, and approval (Leadership Team (LT), Human Resource (HR), Finance) - ensuring healthy backlog management for the organization
- Work with leadership team to manage headcount forecasts in Adaptive Planning
- Prepare executive communications including memos, talking points, and presentations
- Be the “nervous system” of the organization: ensure timely, consistent communication across regions and stakeholders
- Facilitate regional leadership meetings and regular Employee Briefings, including general management of the meeting, agenda and content preparation, and notes dissemination
- In conjunction with product/service/program managers, support preparation of presentations to stakeholders on strategic initiative progress and business case development.
Requirements
- 5+ years of experience in an Information Technology, Digital, or Aerospace environment
- 5+ years of experience with program and/or portfolio delivery
- 5+ years of experience in influencing and building strong relationships with stakeholders and senior leaders across functions and/or programs
- 5+ years of experience managing metrics to drive data-driven solutions/decisions
- 5+ years of experience working in a cross-functional environment with all levels in the business from individual contributors to executive leadership
- 5+ years of experience directly supporting senior/executive leaders
- 5+ years of experience with business operations and/or business process improvements.
Benefits
- Health insurance
- Retirement savings plans
- Life and disability insurance programs
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program deliveryportfolio deliverydata-driven solutionsbusiness operationsbusiness process improvementsmetrics managementbudget managementstrategic initiative developmentperformance metricsObjectives and Key Results (OKRs)
Soft Skills
trusted advisorcollaborationcontinuous improvementcoachingleadership developmentcommunicationrelationship buildingadaptabilityproblem-solvinginfluencing