Boeing

Senior Manager, Information Technology Business Operations – Deputy Chief of Staff

Boeing

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • South Carolina • Washington • United States

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Salary

💰 $161,500 - $233,450 per year

Job Level

Senior

About the role

  • Serve as a trusted advisor to synthesize issues, surface options, and recommend decision-grade actions
  • Operate with discretion on sensitive matters
  • Provide oversight of actions related to operations, risk, and portfolio/financial management; ensure consistent follow-through
  • Foster a culture of collaboration and continuous improvement, encouraging team members to share ideas and best practices
  • Demonstrate versatility and resilience in navigating challenges and adapting to changing business needs
  • Coordinate across the CIO’s leadership team to build alignment, remove blockers, and track commitments to closure
  • Provide coaching and direction to the Executive Director Chiefs of Staff to support their leadership development and enhance organizational effectiveness
  • Build and maintain operational rhythms, including regular meetings, reporting, and performance metrics to ensure alignment and accountability across teams
  • Prepare materials for executive meetings, including presentations, reports, and strategic documents
  • Produce clear, timely business performance updates and executive scorecards that drive leadership decisions
  • Maintain dashboards and executive metrics (Objectives and Key Results (OKRs)/Key Performance Indicators (KPIs)) to ensure alignment to strategic priorities and enable fact-based course corrections
  • Translate complex data into concise, actionable narratives and recommendations for senior leaders
  • Act as a strategic partner: anticipate needs, identify opportunities to scale or simplify work, and ensure initiatives align to the Information Digital Technology & Security (IDT&S) vision and roadmap
  • Manage stakeholder relationships across the organization, ensuring effective communication and alignment on strategic priorities
  • Support development and vetting of multi-year business cases and priority setting for strategic initiatives
  • Monitor budget-to-actuals and recommend course corrections
  • Coordinate workforce and resourcing requests through intake, prioritization, and approval (Leadership Team (LT), Human Resource (HR), Finance) - ensuring healthy backlog management for the organization
  • Work with leadership team to manage headcount forecasts in Adaptive Planning
  • Prepare executive communications including memos, talking points, and presentations
  • Be the “nervous system” of the organization: ensure timely, consistent communication across regions and stakeholders
  • Facilitate regional leadership meetings and regular Employee Briefings, including general management of the meeting, agenda and content preparation, and notes dissemination
  • Conjunction with product / service / program managers, support preparation of presentations to stakeholders on strategic initiative progress and business case development

Requirements

  • 5+ years of experience in an Information Technology, Digital, or Aerospace environment
  • 5+ years of experience with program and/or portfolio delivery
  • 5+ years of experience in influencing and building strong relationships with stakeholders and senior leaders across functions and/or programs
  • 5+ years of experience managing metrics to drive data driven solutions/decisions
  • 5+ years of experience working in a cross functional environment with all levels in the business from individual contributors to executive leadership
  • 5+ years of experience directly supporting senior/executive leaders
  • 5+ years of experience with business operations and/or business process improvements
  • Bachelor's degree or equivalent work or military experience
Benefits
  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • programs that provide for both paid and unpaid time away from work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program deliveryportfolio deliverydata-driven solutionsbusiness operationsbusiness process improvementsmetrics managementbudget managementstrategic initiative developmentperformance metricsObjectives and Key Results (OKRs)
Soft Skills
trusted advisorcollaborationcoachingleadership developmentcommunicationrelationship buildingadaptabilityproblem-solvinginfluencingorganizational effectiveness