Serve as Scrum Master for one or more cross-functional Agile teams focused on digital commerce products (e.g., e‑commerce platforms, checkout, payment integrations, personalization, CMS, or marketplaces)
Coach teams in Agile and Lean principles, Scrum practices, and SAFe ceremonies (PI planning, System Demo, Inspect & Adapt)
Facilitate Agile events: daily stand-ups, sprint planning, backlog refinement, sprint reviews, retrospectives, and PI-related activities
Remove impediments and resolve team-level and organizational dependencies to maintain predictable delivery
Collaborate with Product Owners, Product Managers, Release Train Engineers, architects, and engineering leads to align priorities and refine the backlog
Track and communicate team metrics (velocity, predictability, flow, cycle time) to drive continuous improvement
Foster a culture of psychological safety, continuous learning, and experimentation, coach teams on technical and DevOps best practices where applicable
Support cross-team coordination and integration work across the ART (Agile Release Train) or portfolio
Ensure quality and delivery of commerce features by working with QA, UX, security, and operations teams throughout the delivery lifecycle
Contribute to Agile transformation efforts, training, and community-of-practice activities

Requirements

3+ years’ experience as a Scrum Master (or related Agile role) in software delivery
SAFe experience: participating in and facilitating PI planning, ART ceremonies, and SAFe practices
Experience working in the digital commerce space (e‑commerce platforms, payment systems, order management, personalization, or related domains)
Experience in facilitation, communication, and stakeholder management skills across technical and non-technical audiences
Experience with Agile tooling (e.g., Jira, Azure DevOps, Rally) and metrics/reporting
Bachelor’s degree in Computer Science, Information Technology, Business, or a related field, or equivalent professional experience
SAFe Scrum Master (SSM) or SAFe Practitioner (SPC) certification, or Certified ScrumMaster (CSM)/Professional Scrum Master (PSM)
SAFe and/or Scrum certification preferred (e.g., SAFe SSM/SSP, CSM, PSM)

Benefits

Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time away from work

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ScrumAgileLean principlesSAFefacilitationmetrics trackingDevOps best practicesdigital commercee-commerce platformspayment integrations

Soft Skills

coachingcommunicationstakeholder managementcollaborationproblem-solvingpsychological safetycontinuous learningteam facilitationorganizational dependency resolutionculture fostering

Certifications

SAFe Scrum Master (SSM)SAFe Practitioner (SPC)Certified ScrumMaster (CSM)Professional Scrum Master (PSM)SAFe SSM/SSPScrum certification