Senior Change Management, System Integration Specialist
Boeing
full-time
Posted on:
Location Type: Hybrid
Location: Hialeah • Arizona, California, Florida, Montana • 🇺🇸 United States
Visit company websiteSalary
💰 $96,000 - $146,000 per year
Job Level
Senior
Tech Stack
ERP
About the role
- Lead and own the creation, operationalization, and governance of a global communication, training, and engagement strategy from an Organizational Change Management (OCM) perspective for the SAP S/4HANA integration across Boeing Distribution.
- Act as the senior OCM lead on the team defining enterprise communications, enabling end-user adoption, coordinating global training and engagement plans, and ensuring alignment of business information requirements, data governance, and system readiness activities across value streams.
- Develop and operationalize a global OCM strategy for communication, training, and engagement for SAP S/4HANA across all value streams.
- Lead design and delivery of role-based training curricula, learning pathways, tip sheets, quick reference guides, and refresher programs in partnership with Subject Matter Experts (SMEs) and Super Users.
- Author and manage enterprise communication plans, channels, portal content, and cadence (including executive communications and web portal updates) to ensure consistent, timely messaging.
- Lead change activities identified through incident RCAs, iDoc trend analyses, and CR prioritization — coordinating remediation communications and adoption actions across technical and functional teams.
- Own governance for regression testing communications and readiness messaging; ensure stakeholders are prepared and test outcomes are communicated and socialized.
- Partners with Master Data Governance and data architecture leads to translate policy and process changes into clear end-user guidance and training.
- Mentor and lead other OCM team members (IC levels 1–3); act as the senior escalation point for OCM-related issues and stakeholder concerns.
- Maintain OCM artifacts: communication plans, training curricula, portal content, adoption metrics, RCA communications, and post-implementation sustainment plans.
Requirements
- Bachelor’s degree in Business, Organizational Psychology, Communications, Information Systems, or related field.
- 5+ years of progressive experience in Organizational Change Management, communications, or enablement with a preference of enterprise-level program transformations (preferably SAP S/4HANA or comparable ERP transformations).
- Demonstrated experience creating and operationalizing global communication and training strategies, including web portal web content management.
- Proven ability to lead and influence cross-functional stakeholders and senior leaders without direct authority.
- Experience with incident RCA communications, regression/readiness communications, and coordinating remediation messaging.
- Strong written and verbal communication skills; experience developing executive-level reports and dashboards.
- Experience mentoring and leading OCM practitioners.
Benefits
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- several programs that provide for both paid and unpaid time away from work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Organizational Change Managementglobal communication strategytraining strategyengagement strategyrole-based training curriculaincident RCA communicationsregression testingdata governanceSAP S/4HANAweb portal content management
Soft skills
leadershipinfluencementoringcommunicationstakeholder managementcollaborationproblem-solvingadaptabilitystrategic thinkingteam management
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Organizational PsychologyBachelor’s degree in CommunicationsBachelor’s degree in Information Systems