Business Operations

• Define, own, and publish the Enterprise Business Systems (EBS) release calendar, linking multi-year strategy to tactical quarterly deployment
• Convert the 5-year roadmap into a prioritized, executable 2-year quarterly release plan and maintain an 18-month lookahead (published each December and updated quarterly)
• Ensure a predictable quarterly cadence for major enterprise deployments and an agile approach for incremental value delivery
• Work directly with functional Vice Presidents and Product Managers to manage cross-functional dependencies, assess risks, and drive release readiness
• Lead the organization in measuring and communicating the business value and Return on Investments (ROI) of releases, not just the technical functionality deployed
• Ensure releases optimize for minimal customization, data integrity, security and compliance, and enable enterprise integration
• Ensure release of readiness gates, quality standards, testing strategies, and security signoffs are enforced
• Coordinate rollback and contingency plans to preserve business continuity
• Manage release processes, tooling, and telemetry (release metrics, value delivery, defect trends, deployment timeframes)
• Coordinate with strategic systems integrators and platform providers to accelerate delivery and scale capabilities
• Provide a critical technical and functional lens, ensuring seamless and safe releases across complex SAP (e.g., S/4HANA) and Supply Chain applications
• Support EBS Leadership Team, driving governance and continuous improvement of the Enterprise Release Management function

Enterprise Business Systems Release Management Lead

Manager, Business Operations

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