Develop and maintain a healthy analytics portfolio visualization that provides transparency of defined KPIs
Mature and facilitate the intake, qualification, and prioritization of analytics, AI, and automation projects—ensuring the right problems are addressed with executive sponsorship including business case definition/value proposition
Manage complex, cross-functional project plans and schedules, coordinating multiple product/capability families and dependencies to deliver on time, within budget, and to high-quality standards
Facilitate discovery workshops with business and capability leaders to define problems, quantify value, and scope solutions
Implement program management best practices to monitor progress, identify risks, and drive mitigation strategies
Schedule and prepare stakeholder engagement content to support regular updates, portfolio reviews, and executive communications
Drive adoption and reuse of analytics and AI solutions by partnering with deployment champions and tracking usage and value realization
Communicate success stories and portfolio health to business and Information Digital Technology and Security (IDT&S) leadership, reinforcing the impact of analytics initiatives
Understand current state of business process issues and concerns and identify opportunities for solving complex problems through data, AI, automation, and analytics
Lead cross-functional process mapping and Lean initiatives (e.g., Value Stream Mapping) to document current state, identify inefficiencies, and design simplified, automated workflows
Partner with Information Technology (IT) Systems Architects and AI/Data teams to develop process visualizations and support system integration decisions that leverage AI and automation technologies
Support identification and tracking of key process metrics pre- and post-improvement, including throughput, user satisfaction, manual interventions, and automation impact
Assist in documenting and delivering training materials to ensure successful adoption of improved processes
Apply methodologies such as Six Sigma, Design Thinking, and Lean principles to drive continuous process improvement
Bring a User Experience (UX) perspective to ensure process changes enhance the overall business experience
Requirements
10+ years of experience leading value stream mapping, design thinking, Kaizen, Lean Six Sigma, and/or equivalent process improvement efforts
10+ years of experience with Project Management and LEAN methodology
10+ years of experience managing the development and integration of business plans, strategies, and processes to meet business goals
10+ years of experience maintaining and/or developing Key Performance Indicators (KPI) metrics
10+ years of experience working with cross-functional or cross-organizational teams to develop and/or support Information Technology (IT) project plans and schedules
10+ years of experience integrating cross functional teams
Ability to travel 10-20% of the time
Benefits
health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid time off
unpaid time away from work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analyticsAIautomationproject managementLean Six SigmaValue Stream Mappingprocess mappingKPI metricscontinuous process improvementsystem integration