Product Complaints Engineer
Noctrix Health, Inc.
Aircraft Troubleshooting Engineer – Mid-level/Senior
Boeing
full-time
Posted on:
Location Type: Hybrid
Location: North Charleston • California, South Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $97,500 - $173,650 per year
Job Level
Senior
About the role
- Establish and maintain relationships with different internal groups to represent Charlie Works
- Develop effective systematic troubleshooting workplans to resolve repeatable systems and avionics faults
- Understand and apply common troubleshooting tools in on-wing/hands-on scenarios
- Perform root-cause analysis on customer logbook and component teardown information
- Work with the Boeing Customer Support team to develop, validate, publish, and implement new proactive aircraft inspection tasks
- Provide customer training related to common proactive maintenance and troubleshooting tools
- Effectively prepare and present technical information to internal and external customers
- Assist senior specialists with troubleshooting workplan development and execution
- Support coordination of responses to Boeing and Customer requests for troubleshooting assistance
- Assist senior specialists with research and development of new/advanced diagnostic tools and methods
- Travel for work approximately 30% of the time
Requirements
- Bachelor of Science degree in Engineering, Engineering Technology, Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent
- 5+ years of experience developing solutions to a wide range of complex and challenging technical problems
- 5+ years of experience reading and interpreting engineering drawings and specifications
- Aircraft systems/avionics maintenance training consisting of FAA or EASA aircraft maintenance license, NCATT Aircraft Electronics Technician certificate, FCC General Radiotelephone Operators license, military electrical training, or B2 mechanics’ license
- Previous role developing and/or performing troubleshooting workplans
- Previous role developing and/or performing fleet reliability solutions
- Previous role as an aircraft or electronics technician
Benefits
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingroot-cause analysisengineering drawings interpretationfleet reliability solutionsdiagnostic tools developmentsystems analysisavionics maintenancetechnical problem solvingcomponent teardownproactive maintenance
Soft skills
relationship buildingcommunicationpresentation skillsteam collaborationcustomer trainingcoordinationresearch and development supportsystematic thinkingproblem-solvingadaptability
Certifications
Bachelor of Science degreeFAA aircraft maintenance licenseEASA aircraft maintenance licenseNCATT Aircraft Electronics Technician certificateFCC General Radiotelephone Operators licensemilitary electrical trainingB2 mechanics’ license
