Client Relationship, Sales Specialist

BODY MOKSHA PHYSICAL THERAPY

Client Relationship & Sales Specialist at Body Moksha Physical Therapy helping clients in their journey to recovery. Responsible for managing leads, scheduling appointments, and building relationships.

Posted 7/16/2026full-timeRemote • New Jersey • 🇺🇸 United StatesJunior💰 $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in inside sales and patient coordination, with a strong ability to communicate effectively and build trust with prospective clients. Proficient in managing leads and utilizing CRM and tracking tools to ensure organized follow-up and documentation.

Highest-signal resume keywords

Inside Sales ExperiencePatient CoordinationCRM ProficiencyLead ManagementEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inside SalesAppointment SettingClient SuccessB2C SalesLead Tracking

Soft Skills

Trust BuildingAdaptabilityCoachableOrganizational SkillsClear Communication

Tools & Technologies

Google SuiteGoogle SheetsCRMEMRVoIP Phone System

Industry Keywords

Healthcare SalesCash-Based Physical TherapyLead Follow-UpPatient InquiriesSales Goals

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Call, text, and email warm leads from Google, Facebook, website inquiries, referrals, workshops, and social media
Respond to new inquiries quickly and professionally
Conduct discovery conversations with prospective patients
Book qualified evaluations with the clinical team
Follow up consistently with leads who are not ready to schedule right away
Send information and next steps clearly and professionally
Keep every lead, conversation, and next step documented
Build trust through clear, warm, and confident communication
Help prospective patients understand the value of specialized, cash-based physical therapy
Guide people toward a confident decision without using pressure or fear-based tactics
Maintain accurate lead records in the CRM, Google Sheets, EMR and other tracking tools
Track follow-ups, next steps, lead status, and appointment outcomes
Communicate clearly with the team about patient questions, concerns, and expectations

Requirements

What you’ll need

Have at least 1 year of inside sales, phone-based appointment setting, admissions, patient coordination, client success, healthcare sales, or B2C sales experience
Have a healthcare workforce background
Are comfortable calling, texting, emailing, and following up with prospective clients or patients
Can build trust quickly over the phone
Are confident speaking with people about sensitive health concerns
Can talk about price, value, and premium care without sounding apologetic or pushy
Are organized enough to manage multiple leads, systems, notes, and follow-up tasks
Are comfortable using tools like Google Suite, Google Sheets, CRMs, EMRs, VoIP Phone System, and other lead tracking systems.
Like having clear goals and knowing what success looks like
Are coachable, adaptable, and excited to grow with a company that is building for the future

Benefits

Comp & perks

Monthly commission opportunities after baseline goals are met
Paid time off
Medical benefits
IRA matching
Remote schedule
Ongoing mentorship and structured coaching
Supportive, low-drama, mission-driven team environment
Opportunity to grow as Body Moksha expands