Sales Desk Representative

BODY MOKSHA PHYSICAL THERAPY

Sales Desk Representative for Body Moksha Physical Therapy, guiding patients through their care journey. Managing leads, maintaining records, and facilitating appointments to improve patient experience.

Posted 7/16/2026full-timeRemote • New Jersey • 🇺🇸 United StatesJunior💰 $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in inside sales and patient coordination, with a strong ability to communicate effectively and build trust with prospective patients. Proficient in managing leads and utilizing CRM and EMR systems to ensure organized follow-up and appointment scheduling.

Highest-signal resume keywords

Inside Sales ExperiencePatient CoordinationCRM ProficiencyEffective CommunicationLead Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Appointment SettingLead TrackingSales TechniquesHealthcare SalesClient Success

Soft Skills

Trust BuildingAdaptabilityOrganizational SkillsCoachableConfident Communication

Tools & Technologies

Google SuiteGoogle SheetsCRM SystemsEMR SystemsVoIP Phone System

Industry Keywords

B2C SalesPhysical TherapyHealthcare WorkforceLead Follow-UpPatient Engagement

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Call, text, and email warm leads from Google, Facebook, website inquiries, referrals, workshops, and social media
Respond to new inquiries quickly and professionally
Conduct discovery conversations with prospective patients
Book qualified evaluations with the clinical team
Follow up consistently with leads who are not ready to schedule right away
Send information and next steps clearly and professionally
Keep every lead, conversation, and next step documented
Make sure no prospective patient falls through the cracks
Build trust through clear, warm, and confident communication
Help prospective patients understand the value of specialized, cash-based physical therapy
Talk through common concerns around cost, time, insurance, and uncertainty
Guide people toward a confident decision without using pressure or fear-based tactics
Maintain accurate lead records in the CRM, Google Sheets, EMR and other tracking tools
Schedule appointments in the EMR system
Track follow-ups, next steps, lead status, and appointment outcomes
Keep the pipeline organized and current
Communicate clearly with the team about patient questions, concerns, and expectations

Requirements

What you’ll need

Have at least 1 year of inside sales, phone-based appointment setting, admissions, patient coordination, client success, healthcare sales, or B2C sales experience
Have a healthcare workforce background
Are comfortable calling, texting, emailing, and following up with prospective clients or patients
Can build trust quickly over the phone
Are confident speaking with people about sensitive health concerns
Can talk about price, value, and premium care without sounding apologetic or pushy
Are organized enough to manage multiple leads, systems, notes, and follow-up tasks
Are comfortable using tools like Google Suite, Google Sheets, CRMs, EMRs, VoIP Phone System, and other lead tracking systems.
Like having clear goals and knowing what success looks like
Are coachable, adaptable, and excited to grow with a company that is building for the future

Benefits

Comp & perks

$60K+ first-year earning potential
Base pay plus performance-based bonuses
Monthly commission opportunities after baseline goals are met
Paid time off
Medical benefits
IRA matching
Remote schedule
Ongoing mentorship and structured coaching
Supportive, low-drama, mission-driven team environment
Opportunity to grow as Body Moksha expands