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BODY MOKSHA PHYSICAL THERAPY

Client Relationship, Sales Specialist

BODY MOKSHA PHYSICAL THERAPY

Client Relationship & Sales Specialist at Body Moksha Physical Therapy helping patients with specialized care. Engaging with leads through warm communication and building trust for confident decision-making.

Posted 7/16/2026full-timeChatham • New Jersey • 🇺🇸 United StatesJunior💰 $60,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and relationship-building skills to effectively engage with prospective patients and guide them through the decision-making process. Proficient in managing leads and utilizing CRM and EMR systems to maintain organized records and follow-ups.

Highest-signal resume keywords
Inside Sales ExperiencePatient CoordinationLead ManagementCRM ProficiencyHealthcare Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Appointment SettingLead TrackingDiscovery ConversationsFollow-Up ManagementDocumentation Skills
Soft Skills
Trust BuildingClear CommunicationAdaptabilityCoachable AttitudeOrganizational Skills
Tools & Technologies
Google SuiteGoogle SheetsCRM SystemsEMR SystemsVoIP Phone System
Industry Keywords
B2C SalesHealthcare WorkforceCash-Based Physical TherapyPatient EngagementLead Conversion

Tech Stack

Tools & technologies
VoIP

About the role

Key responsibilities & impact
  • Call, text, and email warm leads from Google, Facebook, website inquiries, referrals, workshops, and social media
  • Respond to new inquiries quickly and professionally
  • Conduct discovery conversations with prospective patients
  • Book qualified evaluations with the clinical team
  • Follow up consistently with leads who are not ready to schedule right away
  • Send information and next steps clearly and professionally
  • Keep every lead, conversation, and next step documented
  • Make sure no prospective patient falls through the cracks
  • Ask strong questions to understand each person’s pain, goals, concerns, and motivation
  • Build trust through clear, warm, and confident communication
  • Help prospective patients understand the value of specialized, cash-based physical therapy
  • Talk through common concerns around cost, time, insurance, and uncertainty
  • Guide people toward a confident decision without using pressure or fear-based tactics
  • Maintain accurate lead records in the CRM, Google Sheets, EMR and other tracking tools
  • Schedule appointments in the EMR system
  • Track follow-ups, next steps, lead status, and appointment outcomes
  • Keep the pipeline organized and current
  • Communicate clearly with the team about patient questions, concerns, and expectations
  • Help improve patient communication systems as the practice grows
  • Support local workshops or community events
  • Represent Body Moksha professionally in live or in-person environments
  • Help create a warm, trustworthy first impression of the practice
  • Strengthen relationships with prospective patients and referral sources

Requirements

What you’ll need
  • Have at least 1 year of inside sales, phone-based appointment setting, admissions, patient coordination, client success, healthcare sales, or B2C sales experience
  • Have a healthcare workforce background
  • Are comfortable calling, texting, emailing, and following up with prospective clients or patients
  • Can build trust quickly over the phone
  • Are confident speaking with people about sensitive health concerns
  • Can talk about price, value, and premium care without sounding apologetic or pushy
  • Are organized enough to manage multiple leads, systems, notes, and follow-up tasks
  • Are comfortable using tools like Google Suite, Google Sheets, CRMs, EMRs, VoIP Phone System, and other lead tracking systems.
  • Like having clear goals and knowing what success looks like
  • Are coachable, adaptable, and excited to grow with a company that is building for the future

Benefits

Comp & perks
  • Paid time off
  • Medical benefits
  • IRA matching
  • Hybrid schedule based in Chatham, NJ
  • Ongoing mentorship and structured coaching
  • Supportive, low-drama, mission-driven team environment
  • Opportunity to grow as Body Moksha expands