Support Coordinator, Family Support

Bobby Dodd Institute

Support Coordinator at Bobby Dodd Institute assisting individuals with developmental disabilities. Conducting assessments, coordinating services, and advocating for participant needs.

Posted 6/24/2026full-timeJonesboro • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Conduct Needs Based Assessments for individuals to connect them with needed services, community resources, and support networks (in-person and virtual)
Lead Individualized Family Support Service (IFSS) plans with participants and families to review and plan services available to participants
Provide support coordination services to individuals in the program that require essential health and safety services and supports
Assess, coordinate, broker, plan, and/or link individuals and families to direct services including acting as an intermediary between the individuals and families and the providers or vendors of direct services
Advocate for participants to obtain needed services or benefits
Provide transitional support for individuals from the IFSS program to other services once stable
Authorize and monitor finances for goods and services
Maintain progress notes and contact with enrolled individual no less than two times per month during IFSS services
Notes should include updates on family situation, noted improvements, barriers, etc
Facilitate virtual meetings, support, trainings, webinars and presentation of resources (in-person and virtual)
Attends regional field office provider meetings
Other duties as assigned. This may not constitute an entire list of duties

Requirements

What you’ll need

One year experience in direct client services
One year experience in serving persons with developmental disabilities
BA Degree in Social Work, Psychology, Rehabilitation Counseling, or related discipline
Certified Rehabilitation Counselor or Certified Vocational Evaluator, preferred
Licensed Independent Clinical Social Worker (LCSW); or Licensed Professional Counselor, preferred
Must pass background screens

Benefits

Comp & perks

Good interpersonal skills and the ability to work well across departments
Excellent customer service skills
Ability to work independently
Detail oriented
Knowledge of software applications
Excellent problem solving and analytical skills, as well as the ability to gather and evaluate information
Excellent written and oral communications skills
Demonstrated ability in report writing
Counseling and coaching skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Needs Based AssessmentsIndividualized Family Support Service (IFSS) planningsupport coordinationadvocacyfinancial authorization and monitoringprogress note maintenancevirtual meeting facilitationtraining deliverywebinar presentation

Soft Skills

communicationinterpersonal skillsorganizational skillsproblem-solvingcollaboration

Certifications

Certified Rehabilitation CounselorCertified Vocational EvaluatorLicensed Independent Clinical Social Worker (LCSW)Licensed Professional Counselor