Membership Coordinator

Board.org

Membership Coordinator at Assemble enhancing member engagement and supporting community growth. Building relationships with senior executives and executing structured member health campaigns.

Posted 7/18/2026full-timeRemote • 🇨🇦 CanadaJunior💰 CA$45,000 - CA$50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong relationship-building capabilities with senior leaders, effective communication, and organizational skills to manage member engagement and retention. Proficient in leveraging CRM systems and data analytics tools to enhance member experiences and operational efficiency.

Highest-signal resume keywords

Customer SuccessAccount ManagementCRM SystemsPower BICommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisMember EngagementRetention StrategiesWorkflow ImprovementOperational Efficiency

Soft Skills

Organizational SkillsProactive MindsetCollaboration SkillsAttention to DetailProblem Solving

Tools & Technologies

SalesforceMicrosoft OfficePower BIAI Tools

Industry Keywords

Membership ManagementCommunity ManagementClient ServicesExecutive EngagementFortune 1000

About the role

Key responsibilities & impact

Build trusted relationships with senior leaders across Fortune 1000 member organizations through regular outreach and proactive engagement.
Execute structured member health campaigns, helping ensure members are participating in peer connections, in-person summits, discussion forums, research initiatives, and other engagement opportunities.
Schedule and coordinate executive member introductions, advisory calls, and peer connections.
Partner with Membership Directors to identify at-risk memberships early and execute retention and engagement plans before renewal.
Support membership renewals by coordinating outreach, gathering feedback, scheduling renewal conversations, and preparing account insights for Membership Directors.
Expand relationships within existing member companies by identifying additional executives who would benefit from participation.
Maintain accurate CRM records, member health data, and account activity to help drive informed decisions.
Partner across Membership, Research, Marketing, and Operations to deliver a seamless member experience.
Leverage PowerBI dashboards and AI tools to monitor member health, identify trends, prioritize outreach, and improve operational efficiency.
Continuously identify opportunities to improve workflows, member engagement, and operational processes.

Requirements

What you’ll need

1–4 years of experience in Customer Success, Account Management, Membership, Community Management, Client Services, Sales, or a similar relationship-focused role.
Exceptional communication skills, both written and verbal.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
A proactive mindset that enjoys reaching out, solving problems, and helping people succeed.
Excellent attention to detail and comfort working within CRM systems and data.
Interest in learning how enterprise executives make strategic business decisions.
Strong collaboration skills and a team-first mentality.
Curiosity about AI and enthusiasm for leveraging new technology to work smarter and improve member experiences.
Experience using Salesforce, Microsoft Office, Power BI, or similar business systems is a plus.

Benefits

Comp & perks

A competitive compensation package
Remote work model with the flexibility of working from home
A Flexible Paid Time Off Policy, 12 paid company holidays, and Summer Hours to help you recharge
Comprehensive group benefits including health, dental, and flexible spending accounts to support your well-being
Occasional opportunities to travel and experience our events in person
Real room to grow your career in a high-growth environment where your contributions matter