Spécialiste des opérations de prêts

BMO U.S.

Lending operations specialist processing loan transactions, documentation, and service requests for BMO, a Canadian personal and commercial bank. Supporting reconciliations, regulatory controls, escalations, and process improvements.

Posted 8/11/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-Level💰 CA$38,500 - CA$71,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lending operations processes, including loan administration, servicing activities, and regulatory compliance. Proficient in data analysis, problem-solving, and effective communication in both French and English to support stakeholder engagement.

Highest-signal resume keywords

Lending OperationsLoan AdministrationRegulatory ComplianceData AnalysisBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan ProcessingData ReportingTransaction ManagementRisk Management FrameworkDocumentation ManagementService Level Agreement ComplianceAnalytical SkillsProblem-SolvingMS WordMS Excel

Soft Skills

CollaborationOrganizationCommunicationPrioritizationTeamwork

Industry Keywords

Lending OperationsService RequestsStakeholder InquiriesOperational RisksBusiness RiskRegulatory RequirementsChange ManagementAd-Hoc ReportingDocumentationEscalation Procedures

About the role

Key responsibilities & impact

Provide day-to-day delivery of critical lending operations processes, including loan administration and servicing activities
Execute payments, transactions, service requests, administrative activities, and fulfillment of stakeholder inquiries within service level agreements
Gather and format data into regular and ad-hoc reports and dashboards
Support change management execution and sustainment activities
Organize work information to ensure accuracy and completeness
Process service requests, transactions, and queries within applicable service level agreements
Distribute, collect, file, and manage documentation and information
Provide problem-solving support and handle escalations
Process, review, and verify loan information and documentation
Check and reconcile information and documentation; identify and resolve discrepancies
Escalate issues according to guidelines
Communicate and collaborate with internal and external stakeholders
Collaborate on development and implementation of new processes and systems and improvements to existing ones
Maintain understanding of regulatory requirements and operational risks
Support development of tools and delivery of training
Analyze issues and determine next steps
Apply BMO’s Risk Management Framework, risk culture, approved risk appetite, policies, laws, and regulations

Requirements

What you’ll need

Typically 2–3 years of relevant experience
Post-secondary degree in a related field is desirable, or equivalent combination of education and experience
Good knowledge and experience using relevant systems and technology
Good knowledge of the business unit’s products, services, processes, and controls
Good knowledge of business risk and regulatory requirements
Good prioritization skills
Good PC skills, including MS Word, Excel, and PowerPoint
Specialized knowledge
Good verbal and written communication skills
Good organization skills
Good collaboration and team skills
Good analytical and problem-solving skills
Fluency in French and English required to support clients and team members inside and/or outside Quebec

Benefits

Comp & perks

Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses
Other perks and rewards
In-depth training and coaching
Manager support
Network-building opportunities