BMO U.S.

Senior Relationship Manager

BMO U.S.

full-time

Posted on:

Location Type: Office

Location: Saint John • 🇨🇦 Canada

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Salary

💰 CA$81,700 - CA$152,000 per year

Job Level

Senior

About the role

  • Facilitates growth for the Bank through business development and management of key client relationships.
  • Maintains an outstanding and continuous record of significant revenue generation from sales and syndications.
  • Acts as an escalation point for complex client issues, using strategic problem-solving to resolve conflicts and maintaining strong client relationships.
  • Leads the structuring of high-value, complex deals, and credit approvals, ensuring alignment with client needs.
  • Oversees credit approvals and drives pricing coordination, acting as the primary client advocate to ensure alignment with client needs and bank objectives.
  • Drives negotiations for high-value, complex transactions and credit approvals, ensuring deals are structured to meet client needs.
  • Manages high-value client portfolios, driving cross-selling, retention, and profitability.
  • Implements cross-selling initiatives, driving client engagement and successfully transitioning opportunities into revenue-generating sales.
  • Leads market coverage strategies to expand portfolios, identify opportunities, and align with business goals including originate to distribute opportunities.
  • Represents bank at industry forums and conferences, leveraging insights on trends, competition, and emerging products to drive strategic decision-making.
  • Engages with senior leadership and cross-functional teams to align strategies, address client needs, and drive holistic business solutions.
  • Delivers reports to the bank’s leadership on team performance, client satisfaction, market trends, and key strategic initiatives, delivering insights that inform corporate strategy.
  • Drives strategic advisory on loan products, options, rates, terms, and collateral requirements, ensuring tailored solutions that align with client needs and business objectives.
  • Builds and maintains strong long-term relationships with the bank’s high-value and strategic clients, providing strategic advice on financial solutions and ensuring exceptional service and partnership.
  • Structures deals, secures credit approvals, negotiates high-value transactions, and identifies opportunities for cross-selling.
  • Analyzes market trends, client industry developments, and competitive positioning to inform client solution strategies and optimize client satisfaction.
  • Works closely with internal teams and stakeholders to define products, solutions and strategies that best fit clients’ needs.
  • Considers and identifies opportunities for “originate to distribute” and ensures optimal ROE monitoring.
  • Ensures adherence to regulatory requirements, internal controls, and compliance policies in all aspects of relationship management, mitigating risk and maintaining service standards.
  • Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
  • Implements changes in response to shifting trends.

Requirements

  • 10+ years of relevant experience in Relationship Management, Account Management or Portfolio Management in a corporate or similar segmented banking environment with sales metrics is preferred.
  • Bachelor’s degree required; Business Administration, Finance and Accounting preferred.
  • Advanced level of proficiency: Project Management, Change Management, People Management
  • Expert level of proficiency: Product Knowledge, Regulatory Compliance, Structuring Deals, Portfolio Management, Credit Risk Assessment, Customer Service, Stakeholder Management, Negotiation, Customer Relationship Building
Benefits
  • health insurance
  • tuition reimbursement
  • accident and life insurance
  • retirement savings plans

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Portfolio ManagementCredit Risk AssessmentStructuring DealsRegulatory ComplianceProduct KnowledgeNegotiationCustomer ServiceStakeholder ManagementChange ManagementProject Management
Soft skills
Relationship ManagementProblem-SolvingClient EngagementStrategic AdvisoryCommunicationLeadershipCross-SellingClient SatisfactionTeam CollaborationMarket Analysis