Relationship Manager, Commercial Banking – Special Accounts

BMO U.S.

Relationship Manager at BMO advising on high-risk credit transactions and managing a portfolio of borrowing accounts. Delivers exceptional customer experiences and deepens stakeholder relationships.

Posted 6/3/2026full-timeChicago • Illinois, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $81,400 - $151,800 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

credit risk transactionscredit decisionscredit-granting principlescredit portfolio managementbanking productsfinancing guidelineslending policiescredit qualificationsdata driven decision making

Soft Skills

customer experienceleadership skillscoaching skillsverbal communicationwritten communicationcollaboration skillsteam skillsanalytical skillsproblem solving skillsinfluence skills

Industry Keywords

high risk borrowing accountseconomic developmentsmarket developmentsstakeholder engagementnegotiationoperational programsindustry trendsregulations

About the role

Key responsibilities & impact

Delivers an exceptional customer experience for a defined portfolio of high risk borrowing accounts
Advises internal and external stakeholders on complex, high-risk credit risk transactions
Makes credit decisions/recommendations in accordance with sound credit-granting principles
Works with stakeholders to deepen relationships and grow overall profitability of the portfolio
Recommends alternatives to credit proposals e.g. restructuring of the application
Contributes to the development and implementation of lending related policies and procedures
Acts as a trusted advisor to assigned business/group
Influences and negotiates to achieve business objectives
Provides input into the planning and implementation of operational programs
Keeps abreast of economic and market developments within the portfolio

Requirements

What you’ll need

Typically between 5 - 7 years of relevant experience
post-secondary degree in related field of study or equivalent combination of education and experience
Credit Qualifications and associated credit knowledge and skills according to established qualification standards
In-depth knowledge of banking products & services
In-depth knowledge of industry trends and regulations
In-depth knowledge of credit portfolio management policies & procedures, and financing guidelines
Proven leadership skills and highly developed coaching skills
Deep knowledge and technical proficiency gained through extensive education and business experience
Verbal & written communication skills - In-depth
Collaboration & team skills - In-depth
Analytical and problem solving skills - In-depth
Influence skills - In-depth
Data driven decision making - In-depth

Benefits

Comp & perks

health insurance
tuition reimbursement
accident and life insurance
retirement savings plans
performance-based incentives
discretionary bonuses