Relationship Manager – Special Accounts

BMO U.S.

Relationship Manager managing a portfolio of high risk borrowing accounts for BMO. Advising stakeholders on credit risk transactions and implementing lending policies with strategic plans.

Posted 5/22/2026full-timeChicago • Illinois, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $81,400 - $151,800 per yearWebsite

About the role

Key responsibilities & impact

Delivers an exceptional customer experience for a defined portfolio of high risk borrowing accounts
Advises internal and external stakeholders on complex credit risk transactions and mitigation strategies
Makes credit decisions/recommendations in accordance with sound credit-granting principles
Works with stakeholders to deepen relationships and grow overall profitability of the portfolio
Recommends alternatives to credit proposals
Contributes to the development and implementation of lending related policies and procedures
Acts as a trusted advisor to assigned business/group
Influences and negotiates to achieve business objectives
Recommends and implements solutions based on analysis of issues
Assists in the development of strategic plans
Identifies emerging issues and trends to inform decision-making
Integrates information from multiple sources to enable more efficient processes
Employs systems to manage information
Breaks down strategic problems, analyzes data and information to provide insights and recommendations
Builds change management plans of varying scope and type
Leads or participates in defining the communication plan
Provides technical expertise to other team members
Supports the manager by coordinating and managing workflow

Requirements

What you’ll need

Typically between 5 - 7 years of relevant experience
Post-secondary degree in related field of study or equivalent education and experience
In-depth knowledge of banking products & services
In-depth knowledge of industry trends and regulations
In-depth knowledge of credit portfolio management policies & procedures
Proven leadership skills and highly developed coaching skills
Deep knowledge and technical proficiency gained through extensive education and business experience
Verbal & written communication skills - In-depth
Collaboration & team skills - In-depth
Analytical and problem solving skills - In-depth
Influence skills - In-depth
Data driven decision making - In-depth

Benefits

Comp & perks

Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credit risk transactionscredit decisionscredit-granting principleslending policiesdata analysischange managementportfolio managementbanking productsregulationsstrategic planning

Soft Skills

customer experiencestakeholder engagementnegotiationinfluencecoachingcommunicationcollaborationanalytical skillsproblem solvingworkflow management