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BMO U.S.

Investment Specialist, English, Mandarin, Cantonese

BMO U.S.

Investment Specialist at BMO advising customers on investment strategies and products. Providing wealth and investment-related sales and service to BMO customers or prospects.

Posted 5/1/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-Level💰 CA$38,500 - CA$71,000 per yearWebsite

About the role

Key responsibilities & impact
  • Understands customer needs and provides wealth and investment-related sales and service
  • Advises customers on wealth and investment strategies and products
  • Fulfills sales and service activities in accordance with approved procedures
  • Identifies and makes referrals to other business groups as needed
  • May make outbound calls to customers and proactively enhance customer experience
  • Stays abreast of consumer needs, industry trends, and regulatory environment
  • Provides quality sales and service for customer inquiries, issues, and requests
  • Achieves sales targets focusing on relevant investment products
  • Manages transactional outcomes or refers to internal business groups
  • Escalates complex situations to senior managers as required
  • Completes documentation after customer interactions to ensure requests are processed accurately
  • Maintains current knowledge of investment markets, practices, and trends
  • Integrates marketing promotions and programs into customer conversations
  • Adheres to regulatory and compliance requirements including reporting requirements

Requirements

What you’ll need
  • Typically between 2 - 3 years of relevant experience
  • Post-secondary degree in related field of study desirable or an equivalent combination of education and experience
  • Knowledge of competitive market place trends and product offerings
  • Knowledge of BMO Investment / BMO InvestorLine products and services
  • Completed Canadian Securities Course (CSC) / CIRO licensed as an Investment Representative preferred
  • Verbal & written communication skills - Good, English and Mandarin, Cantonese preferred
  • Organization skills - Good
  • Collaboration & team skills - Good
  • Analytical and problem solving skills - Good

Benefits

Comp & perks
  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
wealth managementinvestment strategiessales activitiescustomer servicedocumentationregulatory compliancemarket analysisinvestment productstransaction managementreferral management
Soft Skills
communication skillsorganizational skillscollaboration skillsanalytical skillsproblem solving skillscustomer experience enhancementproactive engagementescalation managementteamworkcustomer inquiry resolution
Certifications
Canadian Securities Course (CSC)CIRO licensed as an Investment Representative