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About the role
Key responsibilities & impact- Delivers exceptional customer experience for high-risk borrowing accounts
- Advises stakeholders on complex credit risk transactions
- Makes credit decisions/recommendations per Bank Policy & Procedures
- Works with stakeholders to deepen relationships and grow portfolio profitability
- Develops solutions and recommendations based on business strategy
- Monitors financial and risk performance of account portfolio
- Documents credit transactions with rationale for customers
- Identifies terms and collateral requirements for transactions
- Keeps abreast of economic and market developments affecting portfolio
- Provides credit risk coaching to sales & service employees
- Supports execution of strategic initiatives in collaboration with stakeholders
- Builds effective relationships with internal/external stakeholders
- Gathers data into reports and dashboards
- Monitors and tracks performance and addresses issues
- Provides input into planning and implementing operational programs
- Executes work to deliver timely, accurate, and efficient service
Requirements
What you’ll need- Typically between 1-2 years of relevant experience
- Post-secondary degree in related field or equivalent combination of education and experience
- In-depth knowledge of banking products & services
- In-depth knowledge of industry trends and regulations
- In-depth knowledge of credit portfolio management policies & procedures
- Technical proficiency gained through education and/or business experience
- Verbal & written communication skills - In-depth
- Collaboration & team skills - In-depth
- Analytical and problem solving skills - In-depth
- Influence skills - In-depth
- Data driven decision making - In-depth.
Benefits
Comp & perks- Health insurance
- Tuition reimbursement
- Accident and life insurance
- Retirement savings plans
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
credit risk transactionscredit portfolio managementdata analysisfinancial performance monitoringreportingbusiness strategy developmentcredit decision makingcollateral requirements identificationeconomic trend analysisrisk performance monitoring
Soft Skills
customer experiencestakeholder relationship buildingcommunication skillscollaboration skillsanalytical skillsproblem solving skillsinfluence skillsdata driven decision makingcoaching skillsstrategic initiative support
