Manager II – PM Collections
BMO U.S.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$65,600 - CA$122,600 per year
Job Level
Mid-LevelSenior
About the role
- Leads and manages all aspects of insolvency processes, including consumer proposals, bankruptcies, and related regulatory requirements.
- Acts as the primary subject matter expert on insolvency within the organization, ensuring compliance, accuracy, and efficiency in handling accounts impacted by insolvency.
- Collaborates with internal teams, offshore and external stakeholders such as trustees and agencies to safeguard the Bank’s interests while delivering exceptional customer service.
- Oversee end-to-end insolvency processes, including intake, review, approval, and settlement of consumer proposals and bankruptcies.
- Ensure compliance with federal and provincial insolvency legislation and BMO policies.
- Serve as the primary liaison with trustees, insolvency agencies, and internal stakeholders.
- Negotiate insolvency settlements and terms when required, balancing customer needs and Bank objectives.
- Monitor insolvency trends and provide insights to inform strategy and risk mitigation.
- Develop and implement best practices for insolvency handling, including timely account updates and accurate reporting.
- Train and coach team members on insolvency processes, regulatory changes, and industry standards.
Requirements
- Minimum 5 + years of insolvency experience with deep knowledge of consumer proposals, bankruptcies, and related legislation.
- High aptitude for quickly assimilating complex concepts
- Ability to work efficiently in a fast paced environment
- Strong understanding of insolvency processes, trustee relationships, and regulatory compliance.
- Knowledge of federal, provincial, and local laws pertaining to insolvency – In-depth.
- Excellent verbal & written communication skills.
- Strong analytical, problem-solving, and negotiation skills.
- Ability to influence and lead teams effectively.
- Data-driven decision-making capability.
Benefits
- health insurance
- tuition reimbursement
- accident and life insurance
- retirement savings plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
insolvency processesconsumer proposalsbankruptciesregulatory compliancenegotiationdata-driven decision-makingaccount managementreportingrisk mitigationbest practices development
Soft skills
communication skillsanalytical skillsproblem-solving skillsleadershipinfluenceteam coachingcustomer serviceadaptabilitycollaborationtime management