BMO U.S.

Manager, Dedicated Client Services – Treasury & Payment Solutions

BMO U.S.

full-time

Posted on:

Location Type: Office

Location: Chicago • Illinois, Wisconsin • 🇺🇸 United States

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Salary

💰 $88,800 - $165,600 per year

Job Level

Mid-LevelSenior

About the role

  • Provides daily operational service support and ensures the delivery of exceptional client experiences
  • Resolves client problems in a prompt and effective manner
  • Leads and executes business development plans
  • Addresses customer services issues according to established guidelines
  • Works independently and regularly handles non-routine situations

Requirements

  • 5 – 7 years of relevant experience in Client Relationship, Financial Services or Service Excellence
  • Bachelor's degree preferred; Business Administration, Finance or Marketing preferred
  • Advanced level of proficiency in Product Knowledge, Regulatory Compliance, Data Analysis, and Reporting
  • Proficient in Microsoft Office, Project Management, Problem-Solving, Detail-Oriented, People Management, Stakeholder Management, Strategic Thinking
Benefits
  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product KnowledgeRegulatory ComplianceData AnalysisReporting
Soft skills
Problem-SolvingDetail-OrientedPeople ManagementStakeholder ManagementStrategic Thinking