Senior Business Development Manager
BMO U.S.
full-time
Posted on:
Location Type: Office
Location: Kelowna • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$75,900 - CA$141,900 per year
Job Level
Senior
About the role
- Develops and maintains strategic relationships with centres of influence and third parties for designated home financing sales programs and products
- Applies market and industry expertise to deliver a winning customer experience that will grow market share
- Identifies share of wallet opportunities and refers business opportunities to key partners
- Develops home financing sales strategies that achieve profitability objectives
- Generates new referral relationships and develops new opportunities to grow business results
- Models effective sales practices and behaviors to build and improve sales capability and enhance sales performance
- Supports the regional sales programs/products delivery to maximize client opportunities and increase referral volume and deal flow
- Ensures the delivery of the desired customer experience meets established guidelines
- Acts as a trusted advisor to assigned referral sources/groups
- Influences and negotiates to achieve business objectives
- Recommends and implements solutions based on analysis of issues and implications for the business
- Assists in the development of strategic plans
- Identifies emerging issues and trends to inform decision-making
- Trains and coaches internal and external partners on program/product operational guidelines and regulatory requirements
- Helps determine business priorities and best sequence for execution of business/group strategy
- Builds effective relationships with internal/external stakeholders
- Ensures alignment between stakeholders
- Breaks down program performance metrics, and analyses data and information to provide insights and recommendations
- Provides support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards
- Designs and produces regular and ad-hoc reports, and dashboards
- Leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives
- Provides input into the planning and implementation of operational programs
- Identifies where performance improvement is required and works to improve or offboard partnerships
- Collects documentation for the onboarding and approval of new partnerships
- Negotiates pricing, underwriting and efficient presentation of applications with brokers, builders and program partners
- Identifies and escalates any broker/partner behavior that poses fraud, AML, reputation or other risks
- Executes work to deliver timely, accurate, and efficient service
- Builds effective relationships with internal/external stakeholders to deliver the desired customer experience
- Breaks down strategic problems, and analyzes data and information to provide insights and recommendations
- Monitors and tracks referrals performance, and addresses any issues
- Ensures alignment between stakeholders
- Supports the execution of strategic initiatives in collaboration with internal and external stakeholders
- Conducts independent analysis and assessment to resolve strategic issues
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus
- Provides specialized consulting, analytical and technical support
- Exercises judgment to identify, diagnose, and solve problems within given rules
- Works independently and regularly handles non-routine situations
- Broader work or accountabilities may be assigned as needed.
Requirements
- Typically between 5 - 7 years of relevant experience
- Post-secondary degree in related field of study or an equivalent combination of education and experience
- In-depth knowledge of mortgage programs / products and B2B networks
- Presentation skills and time management – In-depth
- Proven business development success
- Customer-oriented; focused on designing and delivering a great customer experience
- Proactive and collaborative with team members to establish trust and partnerships
- Committed to building strong internal and customer relationships
- Deep knowledge and technical proficiency gained through extensive education and business experience
- Verbal & written communication skills - In-depth
- Collaboration & team skills - In-depth
- Analytical and problem solving skills - In-depth
- Influence skills - In-depth
- Data driven decision making - In-depth
Benefits
- Health insurance
- Tuition reimbursement
- Accident and life insurance
- Retirement savings plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mortgage programsbusiness developmentdata analysisdata visualizationstrategic planningperformance metricscustomer experience designnegotiationproblem solvingforecasting
Soft skills
presentation skillstime managementcustomer-orientedcollaborationtrust buildingcommunication skillsanalytical skillsinfluence skillsproactiveteam skills