BlueCross BlueShield of Tennessee

Administration

• Support Windows Server–based production applications critical to claims and Medicaid operations
• Troubleshooting, cross-team collaboration, and active participation in Facets upgrades
• Ensure reliable performance, smooth integrations, and regulatory compliance across production environments

Associate Application Support Administrator

• Interacting and coordinating with departments and employees to facilitate contract implementation.
• Support contracting audits and validation of system implementations and deployments to create the least user disruption.
• Serve as a guide for all negotiated agreements with contracting system.
• Assisting in the development of operating policies and procedures for the department.
• Monitoring contracts against goals and objectives.
• Manages requests related to audits and compliance documentation.

Contracts Administration Analyst I

Product Manager

• Collaborate with stakeholders to understand business priorities
• Support Customer Support, Sales Enablement, and Product Marketing with digital strategies
• Oversee a backlog aligned with Engineering capacity
• Lead Agile ceremonies with technology teams
• Ensure solutions are delivered to specifications in a timely manner

Associate Digital Product Manager – Mobile Apps

General Counsel

• Provide legal support and guidance to business leaders throughout the Enterprise, including advising on legal considerations and risks affecting business initiatives and operations.
• Develop and maintain strong, professional business relationships with internal and external clients.
• Assists and supports more senior attorneys with management of legal matters and projects.
• Draft and revise legal documents, including contracts and legal memoranda.

Counsel, Assistant General Counsel

Consultant

• Support Actuarial processes by producing routine and ad-hoc reports
• Maintain, modify, and augment the underlying code of reports
• Work closely with the Actuarial team to conceptualize and develop new reports
• Summarize findings for logical presentation
• Develop database of past claims to support determining premium rates
• Analyze large amounts of complex data for drivers of business and/or industry trends
• Ensure ad hoc data requests are done accurately and timely

Data Consultant

Software Engineer

• Own, support, and deliver high-impact dashboards
• Serve as a Tableau domain expert, designing and delivering complex, highly polished reporting solutions
• Develop data models in Tableau and Google BigQuery to support reporting needs
• Build prototypes and proofs of concept for stakeholders
• Translate complex data into intuitive, well-governed visualizations that can be confidently productionized and scaled across the enterprise

Tableau Developer

IT Support

• Manages the day-to-day operations of a team with a focus on the maintenance and development of systems and supervising system modifications.
• Assigns, monitors, and reviews progress and accuracy of work.
• Provides staff management oversight including hiring, promoting, or making recommendations for staff.
• Conducts performance reviews and assessments, manages performance, engages in skills assessment, and promotes professional development of staff.
• Directs, motivates, and develops staff, maximizing their individual contribution, professional growth, and ability to function effectively with their colleagues as a team.
• Ensures adherence to policies, plans, objectives, budgets and staffing allocations.
• Manages and tracks team-level project details and serves as the technical subject matter expert and provides leadership during periods of transition.
• Employees may be required to participate in a weekly on-call rotation.

Engineering Team Lead

Solutions Engineer

• Create strategic roadmaps, framework templates/models, and solution blueprints in area of specialty
• Establish value of implemented roadmaps and create reference architectures which are searchable and usable by teams and systems
• Collaborate with technical teams and management to devise architecture strategy, roadmaps for alignment with other architecture domains and architectural runways for backlogs and planning
• Collaborate with business and IS stakeholders, architects, and management, to ensure business architecture and Applications Solutions processes are aligned with business strategy and IS standards.
• Create appropriate documentation, training, and transformation patterns within domain

Solutions Architect

Artificial Intelligence

• Process Discovery & Business Partnership
• Partner with security and legal teams to ensure all AI solutions are compliant with healthcare regulations, including HIPAA, and align with internal data security and privacy policies
• Conduct qualitative and quantitative analysis to define clear business requirements and translate operational challenges into actionable workflow designs
• AI Workflow Design & Engineering
• Architect and deploy AI-enabled workflows integrating internal systems, APIs, and third-party platforms
• Incorporate AI components such as LLM agents and retrieval pipelines
• Adoption, Training & Change Leadership
• Present workflow solutions to stakeholders and lead training sessions
• Act as an evangelist for AI adoption across the enterprise and contribute to AI playbooks and operational standards
• Establish telemetry for performance, drift, and cost
• Troubleshoot issues and identify issues and opportunities to improve workflow efficiency and additional automation

Senior AI Workflow Engineer

Auditor

• Perform detailed claims payment quality reviews and coding compliance audits
• Communicate audit results and recommend corrective actions
• Review claims materials and medical record information
• Plan and conduct investigations for certain claims