Care Coordinator

BlueCross BlueShield of Tennessee

Care Coordinator at BCBST impacting health goals for members in Shelby County, TN. Partnering with individuals and families to provide essential support services and care coordination.

Posted 7/15/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical assessment and care coordination, focusing on the physical, behavioral, and psycho-social needs of members. Proficient in collaborating with multidisciplinary teams to ensure the delivery of appropriate home and community-based services.

Highest-signal resume keywords

Registered Nurse LicenseClinical AssessmentCustomer Service SkillsCollaboration with Clinical TeamsExperience in Clinical Setting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical AssessmentCare CoordinationHome and Community Based ServicesBehavioral Health SupportPsycho-Social AssessmentFinancial AssessmentEmployment SupportIndependent Living Support

Soft Skills

Exceptional Customer Service Skills

Certifications & Qualifications

Active RN License in TennesseeLCSW LicenseLMSW LicenseLAPSW License

Industry Keywords

Nurse Licensure Compact ActTB Skin TestCommunity LivingSocial Support Services

About the role

Key responsibilities & impact

Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living
Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member
Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations
Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met

Requirements

What you’ll need

3 years of experience in a clinical setting
Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW)
Exceptional customer service skills
Must live within the following TN county: Shelby County
Available for an 8:00am – 5:00pm EST(no on call) schedule
Valid Driver's License
TB Skin Test (applies to coordinators that work in the field)

Benefits

Comp & perks

Various immunizations and/or associated medical tests may be required for this position
Digital literacy assessment
Option to work a compressed work week after 1 year