Analyst

• Acts as a Team Lead by providing guidance/direction/training to Provider Enrollment Analysts and/or other Provider Enrollment area staff
• Responsible for the processing of difficult enrollment applications and/or complex inquiries
• Distributes work and is available to answer questions from staff
• Acts as a resource for staff regarding any escalating issues
• Keeps manager informed of any problems/issues that need resolving
• Conducts quality reviews of completed work
• Ensures that all audits are completed, verified, and closed
• Performs analysis of audits to determine areas for training, development, and education
• Ensures that quality work instructions/forms/documents are developed/revised as needed
• Provides quality service and communicates effectively with external/internal customers in response to inquiries (correspondence, telephone)
• Obtains information from internal departments, providers, government and/or private agencies, etc. to resolve discrepancies/problems
• Interprets various guidelines and provides input to required procedures
• Generates and analyzes various provider reports to management
• Participates in testing system changes related to provider files
• Contributes/participates/completes special projects as assigned

Senior Provider Enrollment Analyst

Mid-Level Operational Technology Analyst

Appeals Analyst – Medicare Part B

Senior ERP Functional Analyst

Board Certified Behavior Analyst, BCBA

Board Certified Behavior Analyst