Behavioral Health Intensive Care Management Coordinator

BlueCross BlueShield of South Carolina

Intensive Care Management Coordinator at BlueCross BlueShield overseeing case management activities for Behavioral Health members. Collaborating with healthcare professionals for assessment, planning, and monitoring of members' care.

Posted 7/21/2026full-timeRemote • South Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in assessment, care coordination, and case management for members with behavioral health conditions, ensuring alignment with individual needs and health management strategies. Proficient in collaborating with healthcare professionals and families to enhance member outcomes.

Highest-signal resume keywords

Bachelor's Degree In NursingClinical Experience In Behavioral HealthHealth Management Program ImplementationUnderstanding Of Insurance And Benefit ProgramsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

AssessmentCare CoordinationCase ManagementHealth Management ActivitiesBehavioral Health Specialty KnowledgeMonitoring And EvaluationStrategy Development

Soft Skills

Good Judgment SkillsOrganizational SkillsPresentation Skills

Tools & Technologies

Word Processing SoftwareSpreadsheet SoftwareDatabase SoftwarePresentation Software

Industry Keywords

Serious Mental IllnessTraumaPost-Traumatic Stress DisorderSubstance Use DisordersChild And Adolescent Behavioral HealthCognitive Disorders

About the role

Key responsibilities & impact

Perform primary functions of assessment, planning, facilitation, coordination, monitoring, evaluation, and advocacy of assigned members.
In person contact with the member is required.
Collaborate and communicate with the member, member's family/caregiver and other healthcare professionals involved in the member’s care.
Ensure care coordination and case management activities are aligned with members' risk levels and identified strengths, preferences, needs and desired outcomes.
Assist with implementation of health management activities/programs for membership.
Complete in-person assessments in the member’s residence or least restrictive environment.
Monitor member compliance and success rate.
Assist with development of strategies to increase effectiveness of and participation in health management programs.

Requirements

What you’ll need

Bachelor's degree from an accredited university or college in Nursing, Health Administration, Health Promotion, Exercise Science, Education/Training, Social Work, or health-related field with a minimum of 45 documented training hours related to specialty area issues and treatment.
4 years of recent clinical experience in a defined Behavioral Health specialty area. Specialty areas include: Serious Mental Illness (SMI), Trauma and Post-Traumatic Stress Disorder, Substance Use Disorders (SUD), Child and Adolescent Behavioral Health, and Cognitive Disorders.
At least 3 years’ experience working with people with specified health conditions.
Understanding of insurance and benefit programs as it relates to health management coverage.
Working knowledge of word processing, spreadsheet, database, and presentation software.
Good judgment skills. Demonstrated customer service, organizational, and presentation skills.
Ability to drive and be available on nights and weekends.

Benefits

Comp & perks

Subsidized health plans
Dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more