Manager, Large Group Market

BlueCross BlueShield of South Carolina

Manager overseeing sales and retention projects, supporting administrative activities, and guiding staff at BlueCross BlueShield of South Carolina. Ensuring excellent customer service while managing reports and marketing strategies.

Posted 7/17/2026full-timeColumbia • South Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing service-related activities, developing marketing strategies, and training staff while ensuring high levels of customer service and operational efficiency. Proficient in analyzing market trends and implementing process improvements to enhance productivity.

Highest-signal resume keywords

Bachelor's Degree5 Years Sales Experience2 Years Supervisory ExperienceMicrosoft Office ProficiencyExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program AnalysisMarketing Strategy DevelopmentQuality Control FunctionsProduct Knowledge TrainingProcess Improvement Recommendations

Soft Skills

Customer Service SkillsOrganizational SkillsPresentation SkillsAnalytical ThinkingNegotiation Skills

Industry Keywords

Sales ManagementAccount ManagementStaff DevelopmentMarket Trend AnalysisAdministrative Management

About the role

Key responsibilities & impact

Manages daily service/administrative-related activities to include paperwork, administrative/service requests, weekly and monthly activity/production reports, etc.
Analyzes program effectiveness and appropriate use of technology, and develops/implements/oversees overall marketing strategies, programs, and/or events.
Monitors the marketplace to identify trends in sales, competitors, product designs and reports this data to management.
Prepares and supervises the implementation of plans for new products.
Trains staff, vendors, and program personnel in product knowledge and assists staff in developing technical servicing skills.
Performs quality control functions for work performed and makes recommendations on process improvements.
Recruits/selects/develops/guides staff and ensures excellent customer service is given to employees, customers, management, etc.
Monitors department performance and productivity.
May develop policies/procedures and communicates any changes/updates to staff.

Requirements

What you’ll need

Bachelor's Degree
4 years job related work experience or Associate's and 2 years job related work experience
5 years proven experience in sales and/or account management
2 years lead and/or supervisory experience or equivalent military experience in grade E4 or above
Excellent verbal and written communication skills
Ability to work independently, prioritize effectively, and make sound decisions
Strong customer service, organizational, presentation skills
Proficiency in spelling, punctuation, and grammar skills
Analytical or critical thinking skills
Ability to persuade, negotiate, or influence others
Microsoft Office proficiency

Benefits

Comp & perks

Subsidized health plans
Dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more