Medical Assistant

BlueCross BlueShield of South Carolina

Medical Assistant at BlueCross BlueShield of South Carolina assisting with health management activities. Providing health coaching, monitoring quality indicators, and developing educational materials.

Posted 7/9/2026full-timeColumbia • South Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in health coaching and program development, with a strong focus on patient engagement and quality improvement. Proficient in utilizing data systems for patient information management and developing educational materials for health programs.

Highest-signal resume keywords

Health CoachingClinical ExperienceCertified Medical AssistantAnalytical SkillsMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Health Management ProgramsPatient Education DevelopmentData AnalysisQuality Improvement MonitoringConfidential Information Handling

Soft Skills

Customer ServiceOrganizational SkillsDecision-MakingPersuasionNegotiation

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointStandard Office Equipment

Certifications & Qualifications

Certified Medical AssistantRegistered Medical AssistantNationally Registered Certified Medical AssistantMedical Administration Assistant

Industry Keywords

Health CoachingPatient ManagementQuality IndicatorsHealth ProgramsProvider Communication

About the role

Key responsibilities & impact

Provides health coaching or intervention telephonically or in person for assigned health programs.
Utilizes all data systems containing patient information and documents information appropriately.
Assists with the identification of areas for which there is a need for health management programs.
Monitors quality indicators and develops programs to positively impact areas where improvement is warranted.
Develops patient/provider educational materials for members/providers.
Assists with implementation of health management activities/programs for membership.
Facilitates program to participants and focuses emphasis on medium-risk patients.
Follows/updates established procedures.
May conduct research and analysis of reports (monthly, quarterly, and annually).
Assists with the development of strategies to increase effectiveness of and participation in health management programs.
Establishes/maintains effective communications with provider network, group, representatives, and members.

Requirements

What you’ll need

Required Education: Associates in a job-related field
Degree Equivalency: Successful completion of post-secondary Medical Assistant Program.
Required Work Experience: 3 years of clinical experience.
Required Skills and Abilities: Ability to work independently, prioritize effectively, and make sound decisions. Good judgement skills. Demonstrated customer service and organizational skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Ability to persuade, negotiate, or influence others. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion.
Required Software and Other Tools: Ability to use standard office equipment. Working knowledge of Microsoft Word, Excel, PowerPoint, or other work processing/spreadsheet/presentation software.
Required Licenses and Certificates: Certified Medical Assistant through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant through American Medical Technologists (AMA) or Nationally Registered Certified Medical Assistant (NRCMA) or MAA (Medical Administration Assistant).

Benefits

Comp & perks

Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more