Coordinator, Appeals

BlueCross BlueShield of South Carolina

Appeals Coordinator role for BlueCross BlueShield of South Carolina assisting with reviewing and screening appeals. Ensuring correct documentation and quality control for appeal cases.

Posted 7/8/2026full-timeFlorence • South Carolina • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Researches requests, enters appropriate data to identify case specifics, builds appeals cases on the system
Logs requests to appropriate functional area, generates letters, assembles files, orders records and obtains additional information as directed
Ensures quality control of all appeals on the appeals system
Pends documents to be saved electronically
Prepares case files for review and/or further routing

Requirements

What you’ll need

High School Diploma or equivalent
1 year administrative support/clerical or job related experience
Demonstrated proficiency in word processing and spreadsheet software
Effective organizational and customer service skills
Good judgment skills
Proficiency in spelling, punctuation, and grammar skills
Demonstrated written and verbal communication skills
Preferred: 3 years-claims, customer service or healthcare program management
Preferred: Knowledge of Microsoft Access or other database software

Benefits

Comp & perks

Subsidized health plans
Dental and vision coverage
401K retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Wellness program and healthy lifestyle premium discount
Tuition assistance
Service recognition
Employee Assistance
Discounts to movies, theaters, zoos, theme parks and more

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Data EntryCase ManagementDocument PreparationQuality ControlSpelling ProficiencyPunctuation ProficiencyGrammar Proficiency

Soft Skills

Organizational SkillsEffective CommunicationGood Judgment

Certifications

High School Diploma or Equivalent