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Director, Individual Sales
BlueCross BlueShield of South CarolinaDirector managing individual sales and strategic growth for health insurance market. Leading a skilled sales team to enhance retention and new business.
About the role
Key responsibilities & impact- Maintains market share of corporate by selling and renewing assigned accounts.
- Identifies/addresses issues/concerns within existing accounts.
- Monitors marketplace to identify trends in sales, competitors, or product design.
- Manages the coordination of issue resolution with customers/clients as it relates to implementation, renewals, and ongoing account management.
- Develops, implements, and manages marketing strategies and product lines for assigned region.
- Develops and implements short and long-range plans and budgets within assigned region.
- Assists sales as needed with presentations and hosting potential/current prospects/clients and potential/current accounts.
- May assist with the renewal of existing accounts and for ensuring appropriate operational tasks are completed for the implementation of new accounts.
- May assist in the sales of ancillary products.
- Manages the accurate communication of specific benefits for assigned accounts to operational areas including customer service, claims, benefit files, and membership.
- Coordinates with all operational departments on the administration of assigned accounts.
- Recruits, develops, trains, and guides/directs staff to meet, maintain, and increase the sales, retention, and service goals of BCBSSC products for assigned region.
- Develops and maintains excellent relationships with business partners, vendors, potential business partners, groups, agents, and brokers.
Requirements
What you’ll need- Bachelor's Degree
- 4 years job related work experience or Associate's and 2 years job related work experience
- 8 years-insurance sales and marketing management experience with medium to large accounts (500 or >employees) to include training/development programs.
- In-depth knowledge of group health insurance including group benefits, pricing, claims payment policy, benefit analysis, and stop loss.
- Working knowledge of internal operational systems including medical management, claims, customer service, eligibility, and underwriting.
- Demonstrated proficiency/performance in meeting sales goals.
- Strong sales team motivation skills.
- Ability to work independently, prioritize effectively, and make sound decisions.
- Good judgment skills.
- Strong customer service, presentation, and organizational skills.
- Demonstrated verbal and written communication skills.
- Analytical or critical thinking skills.
- Ability to persuade, negotiate, or influence others.
- Basic business math proficiency.
- Ability to handle confidential or sensitive information with discretion.
- Ability to direct, motivate, and assess performance of others.
- Microsoft Office.
Benefits
Comp & perks- Subsidized health plans
- Dental and vision coverage
- 401k retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance salesmarketing managementgroup health insurancebenefit analysisclaims payment policystop lossmedical managementcustomer serviceeligibilityunderwriting
Soft Skills
sales team motivationindependent workprioritizationdecision makingjudgmentcustomer servicepresentation skillsorganizational skillsverbal communicationwritten communication
Certifications
Bachelor's Degree