Senior Workforce Analyst

BlueCross BlueShield of South Carolina

Senior Workforce Analyst designing and developing e-learning solutions for a diverse audience of employees. Committed to enhancing staff development through advanced technologies and instructional design.

Posted 4/16/2026full-timeColumbia • South Carolina • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

CloudJavaScriptSQL

About the role

Key responsibilities & impact

Use advanced technologies to design/develop/deploy e-learning solutions via web applications.
Produce high-quality online learning modules that interface with a learning management system.
Create content and applies design/graphic principles to educational materials for traditional learning and/or blended solutions.
Design and updates e-learning using unique combinations of cutting-edge interactive media, state-of-the-art techniques, electronic tools and systems.
Evaluate and revise materials based on the effectiveness of training programs and curriculum.
Test, problem-solves, updates and maintains e-learning, traditional and/or blended learning solutions.
Work closely with support staff and customer to ensure working functionality between e-learning materials, learning management systems, and intranet or internet sites.
Work with Technical Support Staff to troubleshoot computer and software issues.
Assist with the design of needs assessments, the development of processes, and the evaluation of program effectiveness.
Create data management tools to assist in the continuous improvement of training products and services.
Perform duties that may include customer conference calls, planning meetings, action items, professional development seminars, tasks related to certification, training others and/or special projects.
Assume project management responsibilities for both internal and external clients/customers, related to e-learning training program design, development, and deliverables.

Requirements

What you’ll need

Bachelor's in a job related field
4 years job related work experience or Associate's and 2 years job related work experience
2 years-instructional design, electronic media design, or related work experience.
Knowledge of eLearning application tools such as Lectora, Articulate, Adobe eLearning Suite, Adobe Creative Cloud, HTML, SQL, JavaScript, Visual Basic, Question mark, Captivate, Photoshop, InDesign, Illustrator or related tools.
Video and audio editing experience a plus.
Knowledge of processors, electronic equipment, computer hardware and software, including applications and programming.
Knowledge of national standard for web development and online learning (SCORM/AICC) or other evolving e-learning standards.
Knowledge of 508 compliance a plus.

Benefits

Comp & perks

Subsidized health plans
Dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

instructional designeLearning application toolsHTMLSQLJavaScriptVisual BasicAdobe eLearning SuiteAdobe Creative Cloudvideo editingaudio editing

Soft Skills

problem-solvingproject managementcommunicationcollaborationevaluationneeds assessmentplanningcustomer supporttrainingprofessional development