Senior Workforce Analyst
BlueCross BlueShield of South Carolina
full-time
Posted on:
Location Type: Hybrid
Location: Columbia • South Carolina • United States
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Job Level
Tech Stack
About the role
- Use advanced technologies to design/develop/deploy e-learning solutions via web applications.
- Produce high-quality online learning modules that interface with a learning management system.
- Create content and applies design/graphic principles to educational materials for traditional learning and/or blended solutions.
- Design and updates e-learning using unique combinations of cutting-edge interactive media, state-of-the-art techniques, electronic tools and systems.
- Evaluate and revise materials based on the effectiveness of training programs and curriculum.
- Test, problem-solves, updates and maintains e-learning, traditional and/or blended learning solutions.
- Work closely with support staff and customer to ensure working functionality between e-learning materials, learning management systems, and intranet or internet sites.
- Work with Technical Support Staff to troubleshoot computer and software issues.
- Assist with the design of needs assessments, the development of processes, and the evaluation of program effectiveness.
- Create data management tools to assist in the continuous improvement of training products and services.
- Perform duties that may include customer conference calls, planning meetings, action items, professional development seminars, tasks related to certification, training others and/or special projects.
- Assume project management responsibilities for both internal and external clients/customers, related to e-learning training program design, development, and deliverables.
Requirements
- Bachelor's in a job related field
- 4 years job related work experience or Associate's and 2 years job related work experience
- 2 years-instructional design, electronic media design, or related work experience.
- Knowledge of eLearning application tools such as Lectora, Articulate, Adobe eLearning Suite, Adobe Creative Cloud, HTML, SQL, JavaScript, Visual Basic, Question mark, Captivate, Photoshop, InDesign, Illustrator or related tools.
- Video and audio editing experience a plus.
- Knowledge of processors, electronic equipment, computer hardware and software, including applications and programming.
- Knowledge of national standard for web development and online learning (SCORM/AICC) or other evolving e-learning standards.
- Knowledge of 508 compliance a plus.
Benefits
- Subsidized health plans
- Dental and vision coverage
- 401k retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
instructional designeLearning application toolsHTMLSQLJavaScriptVisual BasicAdobe eLearning SuiteAdobe Creative Cloudvideo editingaudio editing
Soft Skills
problem-solvingproject managementcommunicationcollaborationevaluationneeds assessmentplanningcustomer supporttrainingprofessional development