Wellbeing Strategy Consultant – Insurance
BlueCross BlueShield of South Carolina
full-time
Posted on:
Location Type: Hybrid
Location: Columbia • South Carolina • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Develops, coordinates, evaluates and provides customer support for health promotion activities/programs (nutrition, weight management, mammography, tobacco cessation, stress management, health screenings, flu vaccines, webcasts, physical activity events, corporate sponsored sports teams, prevention programs, etc.) as part of a population health management strategy.
- Collaborates with the insurance plans and various wellness site contacts to deploy programs in all locations.
- Conducts research and develops/analyzes reports for department management.
- Assist Supervisor in making program adjustments based on evaluations.
- Maintains health education materials and distributes to employees.
- Designs physical and virtual wellness related informational materials such as posters, emails, webcasts, website pages and flyers.
- Research information for corporate wellness newsletter content and ensures proper citation rules are followed.
- Assist Supervisor with maintaining wellness related content on Intranet.
- Documents service creation methods, collects participant data and evaluates data to enhance services offered.
- Creates member feedback collection methods, monitors member satisfaction and improves services to enhance customer experience.
- Assists Supervisor with reviewing and selecting vendors to conduct programs.
- Assists Supervisor with quality control for wellness program specific vendors relating to license requirements, agreement renewals, payment for services rendered and service evaluation.
- Coordinates vendor involvement during programs and ensures services have proper quality control.
- Coordinates employee wellness volunteers for program implementation across all locations.
- Responsible for meeting with volunteers to discuss policy changes, procedures, record requirements, legal requirements and/or answer questions.
- Provide quality documents to volunteers as needed, such as participant rosters, to ensure program success.
- Coordinate record collection from volunteers and ensure any PHI is safeguarded according to corporate standards.
- Contributes to departmental quality management system (QMS) ensuring adherence to approved QMS procedures.
- Strives to continuously improve processes and ensure proper quality control over records, including continual review of approved quality documentation.
Requirements
- One year wellness program administration and/or health promotions
- Bachelor's degree in a Health related major
- Demonstrates coaching for behavioral modifications
- Knows American College of Sports Medicine fitness assessment protocols
- Stays abreast of latest fitness trends
- Proven experience in sales and account management, with a focus on building and maintaining strong client relationships
- Ability to prioritize and manage multiple accounts effectively in a fast-paced environment
- Strong organizational skills and a high degree of adaptability to shifting priorities
- Excellent task and time management abilities, ensuring timely and efficient execution of responsibilities
Benefits
- Subsidized health plans
- Dental and vision coverage
- 401K retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Wellness program and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Employee Assistance
- Discounts to movies, theaters, zoos, theme parks and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
wellness program administrationhealth promotionsbehavioral modifications coachingfitness assessment protocolsdata analysisquality management system (QMS)vendor managementcustomer supportprogram evaluationcontent creation
Soft skills
organizational skillsadaptabilitytime managementclient relationship managementcommunicationcollaborationproblem-solvingteam coordinationcustomer experience enhancementvolunteer management
Certifications
Bachelor's degree in Health related majorAmerican College of Sports Medicine certification