Clinical Project Manager
Kentro
OracleSpark
Solution Advisor, Patient Accounting
Blue Water Thinking
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $155,000 per year
Job Level
Mid-LevelSenior
Tech Stack
OracleServiceNow
About the role
- Support translation of Cerner capabilities and nomenclature to enable VA understanding in partnership with the Solution Expert
- Bring the VA-assigned solution experts up to speed in their respective areas with solution knowledge
- Review and help the Solution Management Administrators (SMA) with the task orders and deliverables, and ensure they are received on time and are completed accurately per program office requirements
- Provide support to the SMAs and members by assisting in the current state workflow/requirements analysis
- Assist in future state workflow design and diagrams
- Identify potential risks and pain points in the workflows
- Assist with management, escalation, and resolution of trouble tickets and change requests
- Assist in reporting requirements/mapping/identification
- Assist in the development of EHRM testing scripts and support all EHRM testing types and EHRM testing events
- Review and assist in managing issues and risks with mitigation plans
- Work with Oracle Health and VA in build/design/workflow changes
- Assist in the review of training manuals and job aids
- Assist and support in cutover/go live planning and post go live support
- Assist with development and review of workplans
- Provide solution knowledge expertise on Patient Accounting
Requirements
- 5+ years of professional work experience
- Works independently designing and developing new software products or major enhancements to existing software for a healthcare/clinical environment
- Acts as highest level technical expert, addressing problems of systems integration, compatibility, healthcare semantics, informatics and multiple platforms
- Responsible for project completion
- Performs feasibility analysis on potential future projects to management
- Bachelor’s degree in Healthcare IT, computer science, electronics engineering, engineering or technical related field, or an additional 10 years of experience may be substituted for degree requirements
- Experience in the VA
- Preferred Millennium experience on code levels 2018 or higher
- Preferred understanding of Cerner Model recommendations
- Knowledge of Patient Accounting solution configuration
- Analysis and development of Current/Future State workflows required
- Experience managing functional validation and end user testing for Cerner (or other EHR) and integrated third party solutions
- Able to identify and mitigate risks
- Experience supporting the identification of root causes, courses of actions, and potential solutions to support any major incident or response efforts
- Experience leveraging ServiceNow’s out-of-the-box features to customize reports and solutions for clients
- Experience collaborating with multiple stakeholder groups to evaluate and escalate tickets
- Strong leadership, written/oral communications, analysis, data gathering and organization skills
- Experience facilitating reviews, evaluating scenarios for stakeholder impact, and collaborating with Solution Experts to provide recommendations for optimization and effective change
- Must be currently authorized to work in the United States on a full-time basis
- Must be able to obtain and maintain the required Public Trust clearance for this role
- Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...)
Benefits
- Health insurance (medical, dental, and vision)
- Paid time off
- Federal holidays
- Matching 401(k) plan
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software developmentsystems integrationhealthcare informaticsworkflow analysisEHRM testingPatient Accounting configurationfunctional validationrisk identificationServiceNow customizationproject management
Soft skills
leadershipwritten communicationoral communicationanalysisdata gatheringorganizationcollaborationproblem-solvingstakeholder engagementfeasibility analysis
Certifications
Public Trust clearance
