General Manager

BLUE GEMS

General Manager overseeing the operational and financial performance of Blue Gems Management's market portfolio. Responsibilities include managing daily operations and developing local staff for a successful guest experience.

Posted 7/28/2026full-timeOrlando • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational leadership in hospitality and property management, with expertise in budget review, P&L performance, and team development. Proven ability to foster relationships and maintain high-quality standards across guest experience and operational flow.

Highest-signal resume keywords

Leadership Experience In HospitalityOperational LeadershipBudget Review And P&L ManagementProperty Management Software ProficiencyTeam Development And Training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Budget ReviewP&L ManagementOperational KPIs TrackingGuest Experience OversightHousekeeping Coordination

Soft Skills

Excellent CommunicationRelationship ManagementOrganizational Skills

Tools & Technologies

GuestyHostawayTrack

Industry Keywords

HospitalityProperty ManagementShort-Term Rental OperationsVendor RelationshipsMarket-Level P&L

About the role

Key responsibilities & impact

Oversee daily operations across guest experience, housekeeping coordination, inspections, maintenance, and vendor relationships.
Ensure properties meet Blue Gems quality standards and operational SOPs.
Maintain smooth operational flow between departments.
Recruit, onboard, train, and develop local operational staff.
Lead team meetings, performance reviews, and accountability systems.
Foster a culture of ownership, hospitality, and continuous improvement.
Maintain strong relationships with homeowners through communication and performance transparency.
Own the market-level P&L including revenue performance, labor management, and operational costs.
Review budgets and monitor financial metrics.
Support business development efforts by assisting with property onboarding and market expansion.
Monitor guest feedback, reviews, and service response times.
Track operational and financial KPIs.

Requirements

What you’ll need

5+ years of leadership experience in hospitality, property management, or short-term rental operations.
Experience managing multi-disciplinary teams.
Strong operational leadership and organizational skills.
Experience reviewing budgets and understanding P&L performance.
Proficiency with property management software (Guesty, Hostaway, Track, etc.).
Excellent communication and relationship management skills.

Benefits

Comp & perks

PTO
401k eligibility
hybrid flexibility depending on operational needs