Regional Fleet Onboarding Manager
Blue Bird Corporation
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Overseeing smooth integration of new drivers and vehicles into a regional fleet operation
- Ensuring proper training, compliance with company policies
- Managing onboarding processes across multiple locations with a specific region
- Delivering on-site training and technical guidance on operation, mechanical features, and troubleshooting of Blue Bird products
- Managing onboarding logistics and troubleshooting technical problems
- Conducting technical trainings and monitoring onboarding progress
- Validating product complaints and ensuring compliance
- Collaborating with stakeholders to assess effectiveness of onboarding program
- Primary point of customer service for fleet partners, providing updates and addressing concerns
- Updating technical documentation as needed
- Providing technical input for publication & training updates
Requirements
- Bachelor’s Degree in automotive-related programs such as, but not limited to, Automotive Technology, Automotive Technology Management, Field Service Operations, Advanced Vehicle Systems, Automotive Engineering, Automotive Engineering Technology, Automotive Service Technology and Automotive Industry Management
- If no degree, 10 years’ experience in service and management of medium to heavy duty vehicles
- 7+ years of automotive manufacturer (OEM) engineering level technical service support
- 5+ years of experience in Root Cause Analysis processes & program
- 2+ years of experience using Microsoft Office suite
- 5+ years of fleet management experience
- Commercial Class B drivers license or the ability to obtain
Benefits
- Continued Professional Development Benefits including medical, dental and eye insurance
- 14 paid holidays
- Vacation time
- 401k with match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Root Cause Analysistechnical trainingonboarding logisticstroubleshootingcompliancemechanical featuresfleet managementtechnical documentationcustomer serviceautomotive engineering
Soft Skills
collaborationcommunicationtrainingproblem-solvingstakeholder managementorganizational skillsleadership
Certifications
Commercial Class B driver's license