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Senior Manager – Major Gifts Stewardship
Blood Cancer UnitedSenior Manager advancing major-donor stewardship for Blood Cancer United, a nonprofit helping patients with blood cancer. Leading donor communications, reporting, CRM integrity, and cross-functional engagement.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in donor stewardship and fundraising operations, with a strong focus on CRM management, particularly Salesforce, and effective communication strategies. Proven ability to manage multiple priorities while ensuring attention to detail and collaboration across teams.
Highest-signal resume keywords
Donor StewardshipCRM ManagementSalesforce ExperienceProject ManagementOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Donor Engagement Best PracticesFundraising OperationsData Quality ManagementImpact ReportingEmail List Management
Soft Skills
Attention to DetailCollaborationCommunicationAccountabilityDiscretion
Tools & Technologies
SalesforceMicrosoft Office SuiteVideo Messaging PlatformCanva
Certifications & Qualifications
Nonprofit Management CertificationFundraising Certification
Industry Keywords
Major GiftsNonprofit OrganizationPhilanthropyDonor RelationshipsStewardship Communications
About the role
Key responsibilities & impact- Lead planning and execution of major donor stewardship touchpoints and process management
- Lead CEO and executive leadership stewardship correspondence and acknowledgements
- Coordinate reviews, approvals, tracking, and submission of donor correspondence
- Compile and review major donor outreach mail/email lists, including quality control and opt-in/opt-out reviews
- Track stewardship deliverables and deadlines
- Coordinate production and delivery of impact reports, milestone recognitions, and event follow-ups
- Lead planning and execution of the major donor reporting program and reporting calendar
- Manage adoption and performance of the video messaging platform, including calendars, distribution lists, and staff training
- Collaborate with Philanthropy to connect donor interests with organizational priorities through internal communications
- Oversee stewardship communications and resources in Donor Engagement systems and Salesforce
- Improve CRM systems and processes to support frontline staff and major donors
- Leverage Salesforce and video messaging platform data to identify trends and inform stewardship strategies
- Maintain accurate constituent records, donor preferences, and communications in the CRM
- Identify and escalate data quality issues with Data Insights and IT teams
- Ensure stewardship actions support analysis, planning, and reporting
- Serve as a strategic thought partner across Donor Engagement, Philanthropy, Executive Operations, and Mission
- Engage senior and executive leaders on complex donor strategies
- Manage sensitive donor relationships and cross-functional communications with accountability and discretion
- Support reporting on stewardship progress and effectiveness
Requirements
What you’ll need- Bachelor's Degree
- Minimum of 5–7 years of progressively responsible related experience in donor stewardship, fundraising operations, or major gifts in a nonprofit organization
- Experience supporting a major gift fundraising team
- Strong understanding of donor engagement and stewardship best practices
- Proven attention to detail
- Experience maintaining CRM systems, preferably Salesforce, and tracking donor activity and preferences
- Strong organizational and project management skills
- Ability to manage multiple priorities and deadlines
- Comfort working in a collaborative, cross-functional team environment
- Proficiency in Microsoft Office Suite: Outlook, Word, PowerPoint, and Excel
- Occasional travel required, approximately 2 times per year
- Relevant coursework or certifications in nonprofit management, communications, or fundraising is a plus
- Experience with Canva or other design tools is a plus
Benefits
Comp & perks- Medical, dental, and vision insurance
- Life insurance
- Flexible spending accounts
- 403b retirement plan
- Generous paid time off
- Federal paid holidays
- Wellness program
- Employee assistance program
- Annual incentive plan
- Occasional travel approximately 2 times per year