DevOps Engineer

• Monitor systems: Proactively watch production systems and applications for performance issues, outages, or anomalies.
• Continuously develop and improve the monitoring systems and infrastructure for internal and external use.
• Setup and improve monitoring and alerting.
• Troubleshoot issues: Find root cause and resolve technical problems to minimize downtime.
• Perform root cause analysis for production errors, investigate and resolve technical issues.
• Incident management: Respond to and resolve service disruptions, handle technical requests from clients, troubleshoot their issues, and keep them informed of progress.
• Supervise fixes: Collaborate with DevOps, RnD and QA teams to implement quick fixes or workarounds and permanent solutions.
• Document and improve: Log issues, document issue resolutions and procedures, and recommend process improvements to increase efficiency.
• Design procedures for system troubleshooting and maintenance.
• Automate and improve development and release processes.
• Build tools to improve customer self-deployment experience.
• Deploy updates and fixes.

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