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About the role
Key responsibilities & impact- Support implementation and analysis of the client’s quantitative research projects
- Support the development of the questionnaires, polls, and other research instruments
- Support analysis of the data gathered via quantitative or multi-source data and research
- Program and deploy surveys and polls in Qualtrics
- Pull the target list for research deployment from various sources/systems
- Create cross-tabs and verbatim files
- Append data and customer information
- Assist in writing and editing reports and presentations for stakeholders
- Undertake curation of the Market Intelligence repository of research reports and related materials
- Lead tracking of the research projects across the enterprise
- Support expansion of the VoC and VoE programs, including future integration with Salesforce, API, etc.
- Additional responsibilities will include maintaining and over-time managing the clients' Customer Panel
Requirements
What you’ll need- BA/BS degree with a minimum of three (3) years of experience in market research or a related function
- Prior experience in programming and deploying surveys using Qualtrics or Medallia , or a similar survey utility
- Expert knowledge of Excel, VLOOKUP, and Pivot tables
- Familiarity with PowerPoint functionalities, including reporting, animations, transitions, and multimedia integration
- Demonstrated analytic and problem-solving skills with excellent attention to detail
- Willingness to learn additional software used (e.g., Cvent for uploading conference lists)
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to effectively multitask
- Comfortable working independently with minimal supervision
Benefits
Comp & perks- Health, Vision, Dental insurance
- 401K plan
- Life Insurance
- Pretax Commuter Benefits
- Supportive team
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Quantitative ResearchSurvey ProgrammingData AnalysisExcelVLOOKUPPivot TablesPowerPointCventMarket ResearchData Curation
Soft Skills
Analytic SkillsProblem-SolvingAttention to DetailOrganizational SkillsMultitasking