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About the role
Key responsibilities & impact- Define and own the ACE Value Delivery proposition for Private Markets & Whole Portfolio
- Set standards for client engagement models, value articulation, success metrics, and executive reporting
- Ensure Value Delivery is scalable, consistent, and tightly aligned to commercial outcomes
- Build, lead, and scale an EMEA Private Markets and Whole Portfolio Value Delivery team
- Define role profiles, capability expectations, and career paths
- Coach senior team members to operate as consultants and strategic partners
- Act as a trusted advisor to senior client stakeholders (CIO, COO, CTO, Heads of Alternatives / Operations)
- Lead executive level conversations focused on operating model optimization and strategic use of Aladdin and eFront
- Own value delivery across the full Private Markets value chain
- Drive Whole Portfolio integration, connecting Private Markets with Public Markets, Risk, Accounting, and Operations
- Lead complex, cross-functional initiatives, coordinating product, implementation, sales, and engineering teams to deliver client outcomes
- Partner with ACE Strategic Relationship Management and Sales Leadership on renewals, expansions, and upsell opportunities grounded in demonstrated value realization
- Own retention, renewal readiness, and churn risk mitigation for Private Markets clients in scope
- Partner closely with Sales and Strategic Relationship Management to link Value Delivery to renewals and commercial growth
- Identify whitespace and growth opportunities grounded in demonstrated value realization.
Requirements
What you’ll need- Demonstrable experience in financial services, consulting, fintech, or investment operations
- Deep expertise in Private Markets and the end to end investment lifecycle
- Proven senior client facing experience with executive stakeholders
- Demonstrated ability to build teams and scale global propositions
- Strong commercial judgment and executive communication skills
- Preferred Experience with Aladdin, eFront, or Private Markets technology platforms
- Exposure to enterprise renewals, commercial negotiations, or growth strategies
- Professional qualifications (CFA, CAIA, FRM, CIMA) a plus
- Experience working with large institutional asset managers, insurers, pensions, or alternative investment firms.
Benefits
Comp & perks- retirement investment and tools designed to help you in building a sound financial future
- access to education reimbursement
- comprehensive resources to support your physical health and emotional well-being
- family support programs
- Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Private Marketsinvestment lifecyclevalue deliveryoperating model optimizationcross-functional initiativescommercial negotiationsgrowth strategies
Soft Skills
client engagementvalue articulationexecutive communicationteam buildingcoachingstrategic partnershipcommercial judgment
Certifications
CFACAIAFRMCIMA