AI Adoption Specialist

Blackbaud

AI Adoption Specialist at Blackbaud, helping employees embrace AI tools and workflows. Partnering with teams to facilitate successful AI integration and user adoption throughout the organization.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $87,700 - $114,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in change management and employee enablement, with a strong focus on developing communication strategies and training materials to facilitate the adoption of AI capabilities. Proven ability to assess organizational impacts and drive behavior change through collaboration with diverse teams.

Highest-signal resume keywords

Change ManagementStakeholder EngagementCommunication StrategyTraining DevelopmentGenerative AI Familiarity

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Change ManagementOrganizational ChangeDigital TransformationProcess ImprovementBehavior Change Strategies

Soft Skills

Written CommunicationVerbal CommunicationInfluencing StakeholdersCollaborationAdaptability

Tools & Technologies

AI-Assisted ToolsChange Management Methodologies

Certifications & Qualifications

ProsciCCMP

Industry Keywords

Employee EnablementSoftware ImplementationTraining MaterialsExecutive PresentationsChange Champions

About the role

Key responsibilities & impact

Build and run change management plans internally for new AI capabilities, including assessing who's affected, planning how to engage them, shaping communications, and setting clear milestones to confirm teams are ready.
Create simple, practical support materials (job aids, guides, quick-reference resources, etc) that help teams use new AI enabled workflows effectively.
Partner with product owners, AI engineers, functional leaders, and frontline teams to understand what is changing and what people need to be ready for change.
Apply structured change, communication and training methodologies to all programs.
Consult and coach partner enablement teams through communication and education efforts.
Engage and recruit leaders as “change champions” to help build a network of employees who can model and support adoption with their peers.
Identify risks, resistance, confusion, or readiness gaps early and help create practical plans to address them.
Define and track adoption metrics that show whether teams are truly changing how they work, not just whether they have access to a tool.
Share what you learn with the wider Change Management team so our approach keeps improving across business areas.

Requirements

What you’ll need

5+ years of experience in change management, organizational change, communications, training, employee enablement, or a related field.
Experience supporting enterprise technology, digital transformation, software implementation, or process improvement initiatives.
Demonstrated ability to assess organizational impacts, develop change strategies, engage stakeholders, and drive behavior change.
Strong written and verbal communication skills, including experience creating communications, training materials, and executive presentations.
Experience influencing stakeholders and building alignment across teams without direct authority.
Ability to work effectively with technical and business teams and translate complex concepts into clear, actionable guidance.
Familiarity with generative AI, Agentic AI, and AI-assisted tools, including an understanding of responsible AI practices and employee adoption challenges.
Comfortable working in fast-paced environments where priorities and delivery plans can evolve.
Prosci, CCMP, or other change management certification preferred.

Benefits

Comp & perks

Medical, dental, and vision insurance
Remote-flexible workforce
Wellness Programs
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Donations for Doers
Pet insurance, legal and identity protection
Tuition reimbursement program