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Session Border Controller Expert
BizTech FusionRibbon Communications SBC Subject Matter Expert working remotely on enterprise voice solutions. Supporting and optimizing systems integrating Microsoft Teams and ensuring high reliability of communications platforms.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in designing, deploying, and supporting Ribbon Communications SBC solutions, with a strong focus on Microsoft Teams Direct Routing and enterprise voice integrations. Proficient in troubleshooting and optimizing VoIP and Unified Communications environments while ensuring network security and compliance.
Highest-signal resume keywords
Ribbon Communications SBC SolutionsMicrosoft Teams Direct RoutingSIP SignalingVoIP TroubleshootingUnified Communications Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SIP TrunkingRTP/SRTPTLSDNSNAT TraversalQoSAdvanced TroubleshootingRoot Cause AnalysisSystem UpgradesMigrations
Soft Skills
Analytical SkillsCommunication SkillsDocumentation Skills
Tools & Technologies
Cisco CUCMAvaya AuraMitelAzureAWSFirewallsVPNsLoad Balancers
Industry Keywords
Enterprise VoiceVoIPUnified CommunicationsCloud UCHybrid UC
Tech Stack
Tools & technologiesAWSAzureCloudDNSFirewallsOracleVoIP
About the role
Key responsibilities & impact- Design, deploy, configure, and support Ribbon Communications (formerly Sonus) SBC solutions
- Implement and manage Microsoft Teams Direct Routing and enterprise voice integrations
- Configure and troubleshoot SIP trunks, VoIP, RTP, SRTP, TLS, and voice connectivity issues
- Integrate Ribbon SBC platforms with Microsoft Teams, Skype for Business, Cisco CUCM, Avaya Aura, Mitel, and other UC platforms
- Perform advanced troubleshooting, root cause analysis, system upgrades, migrations, and optimization
- Support secure SBC deployments using certificates, encryption, firewall traversal, and network security best practices
- Create technical documentation, architecture diagrams, and operational procedures
- Provide Level III/IV technical support and guidance for enterprise voice environments
Requirements
What you’ll need- 10+ years of experience supporting enterprise voice, VoIP, and Unified Communications environments
- Strong hands-on experience with Ribbon Communications (Sonus) SBC platforms
- Expertise in SIP signaling, SIP Trunking, RTP/SRTP, TLS, DNS, NAT traversal, and QoS
- Experience implementing Microsoft Teams Direct Routing solutions
- Experience integrating enterprise voice platforms including Cisco CUCM, Avaya Aura, and Mitel
- Strong troubleshooting, analytical, communication, and documentation skills
- Preferred Qualifications
- Experience with Ribbon SBC Edge/Core and Ribbon Analytics
- Knowledge of AudioCodes or Oracle SBC platforms
- Experience supporting cloud and hybrid UC environments
- Familiarity with Azure/AWS, firewalls, VPNs, load balancers, and enterprise network security
Benefits
Comp & perks- Work remotely on enterprise-scale communication solutions
- Collaborate with experienced technology teams on critical UC initiatives
- Apply your expertise in next-generation voice and collaboration technologies