Senior Program Manager, Distribution Partnerships

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Senior Program Manager at Bizee leading distribution partnerships and operational process improvements. Aiming to modernize workflows, enhance service delivery, and improve customer outcomes.

Posted 7/14/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business formation, entity management, and compliance operations, with a strong focus on process improvement and operational transformation. Capable of designing workflows and documentation to enhance service delivery and partner engagement across multiple teams and systems.

Highest-signal resume keywords

Business Formation OperationsEntity ManagementProcess ImprovementOperational TransformationWorkflow Technology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Compliance FilingsAnnual ReportsForeign QualificationsRegistered Agent ServicesVirtual AddressVirtual MailUSPS 1583Workflow MappingAutomationAI-Enabled Workflows

Soft Skills

Strong Communication SkillsHigh OwnershipStrong Follow-Through

Tools & Technologies

Process DocumentationSOPsWorkflow MapsInternal Operating Playbooks

Industry Keywords

Service DeliveryFulfillment OperationsPartner OperationsB2B ChannelsMulti-Jurisdictional Workflows

About the role

Key responsibilities & impact

Act as the internal subject matter expert for business formation, entity management, registered agent, compliance filings, annual reports, foreign qualifications, amendments, certificates of good standing, virtual address, virtual mail, USPS 1583, and CMRA-related workflows.
Work closely with Partner Success, Product, Engineering, Fulfillment, Support, Legal, and Compliance to identify operational gaps surfaced by Bizee Pro customers, professional firms, and distribution partners.
Design and document new workflows for Bizee Pro, distribution partnerships, partner portal processes, API-enabled workflows, and future AI-agent-enabled use cases.
Help modernize workflows, tools, engagement channels, and operating processes so Bizee can scale efficiently while improving customer and partner outcomes.
Support Bizee’s move toward a more digitized, national fulfillment infrastructure across formation, registered agent, compliance filings, virtual address, virtual mail, and distribution partner workflows.
Create and maintain process documentation, workflow maps, SOPs, exception paths, support guides, escalation rules, and internal operating playbooks.
Identify recurring operational friction and convert it into process improvements, tooling requests, product requirements, automation opportunities, or reporting needs.

Requirements

What you’ll need

7+ years of experience in operations, service delivery, fulfillment operations, partner operations, compliance operations, entity management, business formation operations, registered agent operations, implementation operations, process improvement, or a related role.
Strong working knowledge of business formation, entity management, annual reports, foreign qualifications, amendments, certificates of good standing, registered agent services, virtual address, virtual mail, USPS 1583, and CMRA-related workflows.
Experience leading operational transformation in a high-scale service delivery environment, including modernizing workflows, tools, engagement channels, and operating processes.
Experience using automation, AI, or workflow technology to reduce friction, simplify the user journey, improve speed, and increase operational consistency.
Experience scaling fulfillment, support, or service delivery operations across national or multi-jurisdictional workflows.
Experience supporting B2B, professional, partner, distribution, or platform channels.
Strong ability to map, document, and improve complex workflows across multiple teams, systems, products, and service requirements.
Strong communication skills and ability to create clear documentation, playbooks, SOPs, launch-readiness materials, and executive updates.
High ownership, strong follow-through, and comfort building process from scratch.

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Virtual Wellness Resources
Work From Home