Clinical Support Specialist

BioHorizons

Clinical Support Specialist managing relationships with ACI dentists in Nashville for BioHorizons. Training users and increasing revenue while representing BioHorizons at educational courses.

Posted 5/21/2026full-timeNashville • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The Clinical Support Specialist is the primary relationship lead for the DSO practices.
The CSS is responsible for key accounts in an assigned geographic location.
The major effort of the CSS is to train the end user and increase training for the end user and revenue for the company while building strong ties between BioHorizons and major accounts.
Actively interface with ACI dentists on all phases of tooth replacement therapy
Provide technical expertise on our products and services
Provide clinical support to ACI dentists
Expand utilization of products within ACI dentists in assigned territory
Attend and represent BioHorizons at educational courses related to ACI
Maintain and increase revenue with ACI dentists
Generate clinical exposure for BioHorizons with ACI
Create opportunity for One Schein as appropriate
Plans and executes a monthly travel and call pattern and budget to include weekly and monthly reporting
Completes required reports timely and assures compliance with all customer interfaces
Attends all major conventions and/or meetings that apply to and are within the specific area of responsibility
Participate in public speaking engagements on behalf of BioHorizons

Requirements

What you’ll need

Understand, interpret and act on financial information that contributes to business profitability
Ability to plan and manage complex and successful projects; understand available resources, develop a timeline, budget and assign areas of responsibility
Lead teams to achieve company goals and solve complex business issues in creative and effective ways
Outstanding planning and organizational skills and techniques
Communicate effectively with senior management and key stakeholders
Ability to effectively manage internal and external relationships
Ability to influence, build relationships, understand organizational complexities, manage conflict, and navigate politics
Broad range of professional and managerial skills with a full understanding of industry practices and company policies and procedures
Ability to lead and develop virtual teams
Outstanding multiple technical skills
Must have a valid driver license
Must be able to travel overnight
Valid driver license, acceptable driving record, and current automobile insurance are required for travel
Requires vaccination against Hepatitis B or signed declination form
Bachelor's Degree and/or combination of experience
Previous dental hygiene or dental assistant experience required
3+ years in professional environment

Benefits

Comp & perks

2 comprehensive medical plan options to choose from available the first of each month following your date of hire
Flexible Spending Account or HSA Account available
Vision Benefits
Company paid Dental Insurance for employee and dependents
Wellness Plan
401k with 5% matching
Generous PTO plan including 11 paid holidays, 2 Floating Holidays and Community Service Hours
Company paid Short Term Disability
Long Term Disability
Company provided Life Insurance
Paid Parental Leave
Casual Dress Code
Social events for employees and family

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial analysisproject managementclinical supporttooth replacement therapytrainingreportingpublic speakingrelationship managementinfluenceconflict management

Soft Skills

planningorganizational skillscommunicationteam leadershipproblem-solvinginterpersonal skillscreativityadaptabilitynegotiationcollaboration

Certifications

Bachelor's DegreeHepatitis B vaccinationvalid driver license