Insurance
Big I Indiana
full-time
Posted on:
Location Type: Hybrid
Location: Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Hawaii, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $70,000 per year
Job Level
JuniorMid-Level
About the role
- Provide service to existing clients related to updating policies, providing quotes, directing payments
- Answer customer calls and correspondence regarding new or existing insurance policies
- Work with a producer on New Clients
- Set appointments and/or client calls
- Confer with customers to provide detailed information about products and services
- Resolve product or service issues
- Review audits or policies; verify accuracy and facilitate corrections
- Maintain records of customer interactions and transactions
- Collaborate with team members
Requirements
- Hold the insurance license required by your state
- Minimum of two years of Commercial Lines insurance account management experience
- Bachelor’s Degree or comparable work experience
- Strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations
- Strong customer focus and excellent phone manner
- Strong written and verbal communication skills
- Excellent math and reading skills
- Attention to detail, organization, multi-tasking, and follow-up skills
- Excellent time management skills
- Technology and computer proficiency
- Preferred experience with Applied EPIC management system and Erie Insurance Company
Benefits
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
insurance account managementinsurance products knowledgerating proceduresunderwriting procedurescoveragesindustry operationsmath skillsreading skills
Soft skills
customer focusphone mannerwritten communicationverbal communicationattention to detailorganizationmulti-taskingfollow-up skillstime management
Certifications
insurance licenseBachelor’s Degree