Mission Enrollment & Training Specialist

Big Brothers Big Sisters of South Central Indiana

Mission Enrollment & Training Specialist guiding enrollment and training for volunteers and parents at Big Brothers Big Sisters of Ohio. Ensuring positive youth outcomes through effective training delivery and participant support.

Posted 7/31/2026full-timeColumbus • Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $42,000 - $45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing volunteer and parent enrollment processes, including training facilitation and program coordination. Proficient in maintaining accurate records and delivering engaging onboarding sessions that align with positive youth development principles.

Highest-signal resume keywords

Volunteer EngagementTraining FacilitationProgram CoordinationCustomer Relationship Management (CRM)Bilingual Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Enrollment ManagementTraining Material DevelopmentPositive Youth Development KnowledgeChild Safety PracticesLearning Management Systems (LMS)

Soft Skills

Responsive CommunicationCollaborationFacilitation SkillsOrganizational Skills

Tools & Technologies

Microsoft Office SuiteSalesforceCase Management Systems

Industry Keywords

Nonprofit ManagementYouth-Serving OrganizationsCommunity-Based ProgramsVolunteer Coordination

About the role

Key responsibilities & impact

Manage volunteer and parent enrollment by guiding prospective volunteers and parents through the enrollment process, ensuring all required documentation, forms, and information are completed accurately and in a timely manner.
Serve as the primary enrollment contact by providing responsive communication and support to volunteers and families throughout the enrollment journey, addressing questions and helping navigate program requirements.
Conduct enrollment interviews and orientations.
Facilitate enrollment conversations, orientation sessions, and other required onboarding activities to prepare participants for program involvement.
Maintain enrollment records by entering, updating, and managing participant information within agency systems, ensuring enrollment data is complete, accurate, and current.
Collaborate with internal teams to monitor enrollment progress, remove barriers to participation, and ensure volunteers and parents are fully prepared to move into the matching process.
Deliver engaging onboarding and child safety training sessions for volunteers and parents to ensure understanding of program expectations, policies, and best practices.
Coordinate ongoing learning opportunities by planning and facilitating continuing education and skill-building opportunities for volunteers, parents, and program staff that support positive youth development and match success.
Track training completion by maintaining training records and monitoring participation to ensure required training milestones are completed and documented.
Create, update, and distribute training materials, guides, and learning resources that support organizational goals and participant engagement.
Collaborate with mission engagement and program teams to identify training needs, gather participant feedback, and implement improvements that enhance learning outcomes and participant preparedness.

Requirements

What you’ll need

Bachelor's degree in Human Resources Development, Education, Social Work, Communications, Training and Development, Nonprofit Management, or a related field; or equivalent combination of education and experience.
Minimum of two years of experience in training, facilitation, volunteer engagement, program coordination, customer service, enrollment, or a related field.
Experience presenting information to groups of varying sizes and backgrounds.
Proficiency with Microsoft Office Suite and customer relationship management (CRM) (i.e. Salesforce) or case management systems.
Preferred: Experience working in a youth-serving, nonprofit, educational, or community-based organization.
Experience facilitating in-person and virtual training sessions.
Experience working with volunteers, parents, caregivers, or community stakeholders.
Knowledge of positive youth development principles and child safety practices.
Experience using learning management systems (LMS) or developing training materials.
Bilingual proficiency, particularly in Spanish or other languages reflective of the communities served.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Big Brothers Big Sisters of South Central Indiana Website LinkedIn All Job Openings 11 - 50 employees 💼 Consulting 🏥 Healthcare 🤝 Non-profit Consulting
Healthcare
Non-profit Big Brothers Big Sisters of South Central Indiana is a non-profit organization dedicated to enriching the lives of children in Monroe, Owen, and a portion of Putnam Counties by providing them with caring adult mentors. With a 41-year history in the local communities, the organization believes that every child has the potential to succeed and thrive. It primarily serves children from single-parent and low-income families or those with an incarcerated parent, connecting them with adult volunteers ('Bigs') who act as mentors. As the nation’s largest donor and volunteer-supported mentoring network, Big Brothers Big Sisters focuses on making meaningful matches and providing monitored support. Mission Enrollment & Training Specialist Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Columbus – Hybrid 💵 $42k - $45k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 📚 Learning and Development Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage volunteer and parent enrollment by guiding prospective volunteers and parents through the enrollment process, ensuring all required documentation, forms, and information are completed accurately and in a timely manner.
Serve as the primary enrollment contact by providing responsive communication and support to volunteers and families throughout the enrollment journey, addressing questions and helping navigate program requirements.
Conduct enrollment interviews and orientations.
Facilitate enrollment conversations, orientation sessions, and other required onboarding activities to prepare participants for program involvement.
Maintain enrollment records by entering, updating, and managing participant information within agency systems, ensuring enrollment data is complete, accurate, and current.
Collaborate with internal teams to monitor enrollment progress, remove barriers to participation, and ensure volunteers and parents are fully prepared to move into the matching process.
Deliver engaging onboarding and child safety training sessions for volunteers and parents to ensure understanding of program expectations, policies, and best practices.
Coordinate ongoing learning opportunities by planning and facilitating continuing education and skill-building opportunities for volunteers, parents, and program staff that support positive youth development and match success.
Track training completion by maintaining training records and monitoring participation to ensure required training milestones are completed and documented.
Create, update, and distribute training materials, guides, and learning resources that support organizational goals and participant engagement.
Collaborate with mission engagement and program teams to identify training needs, gather participant feedback, and implement improvements that enhance learning outcomes and participant preparedness. 🎯 Requirements
Bachelor's degree in Human Resources Development, Education, Social Work, Communications, Training and Development, Nonprofit Management, or a related field; or equivalent combination of education and experience.
Minimum of two years of experience in training, facilitation, volunteer engagement, program coordination, customer service, enrollment, or a related field.
Experience presenting information to groups of varying sizes and backgrounds.
Proficiency with Microsoft Office Suite and customer relationship management (CRM) (i.e. Salesforce) or case management systems.
Preferred: Experience working in a youth-serving, nonprofit, educational, or community-based organization.
Experience facilitating in-person and virtual training sessions.
Experience working with volunteers, parents, caregivers, or community stakeholders.
Knowledge of positive youth development principles and child safety practices.
Experience using learning management systems (LMS) or developing training materials.
Bilingual proficiency, particularly in Spanish or other languages reflective of the communities served. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs