County Program Manager

Big Brothers Big Sisters of South Central Indiana

County Program Manager overseeing school and community-based program operations in Delaware, Ohio for Big Brothers Big Sisters. Ensures high-quality matching and support for volunteers, youth, and families.

Posted 7/31/2026full-timeDelaware • Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management capabilities in overseeing school-based and community-based programs, ensuring compliance with agency standards and effective communication with diverse populations. Proven ability to develop strategic interventions and support staff training and development to enhance program delivery.

Highest-signal resume keywords

Bachelor’s Degree In Human ServicesPeople-Leading Management ExperienceProgram OversightStaff Training And DevelopmentRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CommunicationLeadershipFlexibilityProblem-Solving

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Program OperationsCommunity PartnershipsMentoring ProgramsGrant ManagementDiverse Populations

About the role

Key responsibilities & impact

Oversee all school-based and community-based program operations at the Delaware location.
Maintain strong relationships with schools, community partners, and program managers.
Serve as the primary connection between front-line staff and upper leadership.
Ensure program needs, trends, and challenges are communicated and addressed.
Responsible for daily oversight, staff support, program quality, and consistent implementation of agency standards.
Lead the successful delivery of Program procedures and initiatives for the agency.
Ensure all School-based programs and initiatives are operating within program guidelines;
Develop strategic interventions to identify and strengthen match relationships.
Ensure that expectations and deliverables from grant and external partnership agreements are achieved.
Supervise Match Support Specialists including performance management, training and development, workflow and organization planning, day-to-day management, and disciplinary actions for direct reports.
As a leader, may take on a flexible caseload of matches as needed by the team.
Conduct School-based mentoring program site observations and liaison meetings.
Influence leadership and partner with direct supervisor on implementation of program policies and procedures.
Provide input into the design and creation of School-based program activities, training and communications for mentors.
In partnership with HR, assist in hiring and training/developing CB and SB staff.
Support MSSs and enrollment team for efficient enrollment and transition into designated matches.
Provide input on strategies for future growth; serve as an advisor to workgroup(s)/projects, attend events as requested.

Requirements

What you’ll need

Must possess a minimum of a Bachelor’s Degree in Human Services or other related areas
Two to four years of people-leading successful management experience.
Must be willing and able to travel when necessary
Must be willing and able to work with diverse populations in diverse territories
Must be willing and able to make last minute changes to accommodate job responsibilities such has hours, in-office days
Must have viable transportation, valid drivers’ license to meet job responsibilities
Must be available to attend events in the early morning, evening and weekends

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Big Brothers Big Sisters of South Central Indiana Website LinkedIn All Job Openings 11 - 50 employees 💼 Consulting 🏥 Healthcare 🤝 Non-profit Consulting
Healthcare
Non-profit Big Brothers Big Sisters of South Central Indiana is a non-profit organization dedicated to enriching the lives of children in Monroe, Owen, and a portion of Putnam Counties by providing them with caring adult mentors. With a 41-year history in the local communities, the organization believes that every child has the potential to succeed and thrive. It primarily serves children from single-parent and low-income families or those with an incarcerated parent, connecting them with adult volunteers ('Bigs') who act as mentors. As the nation’s largest donor and volunteer-supported mentoring network, Big Brothers Big Sisters focuses on making meaningful matches and providing monitored support. County Program Manager Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Delaware – Hybrid 💵 $50k - $55k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 📋 Program Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Oversee all school-based and community-based program operations at the Delaware location.
Maintain strong relationships with schools, community partners, and program managers.
Serve as the primary connection between front-line staff and upper leadership.
Ensure program needs, trends, and challenges are communicated and addressed.
Responsible for daily oversight, staff support, program quality, and consistent implementation of agency standards.
Lead the successful delivery of Program procedures and initiatives for the agency.
Ensure all School-based programs and initiatives are operating within program guidelines;
Develop strategic interventions to identify and strengthen match relationships.
Ensure that expectations and deliverables from grant and external partnership agreements are achieved.
Supervise Match Support Specialists including performance management, training and development, workflow and organization planning, day-to-day management, and disciplinary actions for direct reports.
As a leader, may take on a flexible caseload of matches as needed by the team.
Conduct School-based mentoring program site observations and liaison meetings.
Influence leadership and partner with direct supervisor on implementation of program policies and procedures.
Provide input into the design and creation of School-based program activities, training and communications for mentors.
In partnership with HR, assist in hiring and training/developing CB and SB staff.
Support MSSs and enrollment team for efficient enrollment and transition into designated matches.
Provide input on strategies for future growth; serve as an advisor to workgroup(s)/projects, attend events as requested. 🎯 Requirements
Must possess a minimum of a Bachelor’s Degree in Human Services or other related areas
Two to four years of people-leading successful management experience.
Must be willing and able to travel when necessary
Must be willing and able to work with diverse populations in diverse territories
Must be willing and able to make last minute changes to accommodate job responsibilities such has hours, in-office days
Must have viable transportation, valid drivers’ license to meet job responsibilities
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